Foundation Skills for New HR Officers Course

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The PD Training Foundation Skills for New HR Officers training course teaches you how to use realistic tools to manage interviewing, recruiting, orientation, implementing working practices &policies, termination, etc. This practical, hands-on course is perfect for line managers, administrators or human resource officers.

This Foundation Skills for New HR Officers training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.

Contact us today for a group quote.

Your Learning Outcomes
Foundation Skills for New HR Officers Training Course

  • Explore the range of Human Resource activities and responsibilities
  • Define human resource terms & subject matter
  • Effectively recruit, interview & retain employees
  • Follow up with a new employee in a structured manner
  • Become an advocate for employee health and safety
  • Provide accurate, actionable feedback to employees
  • Act appropriately in situations requiring discipline & termination
  • Evaluate strengths & opportunities for human resources in the workplace
  • Identify three areas for further human resources development as part of a personal action plan
Duration: 1.0 day course



Reviews

Foundation Skills for New HR Officers Training Course Reviews:

What our clients are saying:

Very beneficial, course provided an excellent opportunity to reflect upon a very important component of our work place. Facilitator was first class!!
Individual participant

Good day - the best part was that everyone received the same message so will be working from the same format.
Individual participant

Very good course. I got a lot from it and the presenter was great. The rest of my team would have benefited from attending - looking at the process from the top down instead of the bottom up.
WAFC

"Very informative. Definitely motivates me to allow more time than usual to prepare my day, break down my work and scrutinize my prioritization processes. Highly beneficial."
Individual participant

"I’m very impressed by PD Training … they specifically selected one of their specialist facilitators to run the session which then made it possible for us to discuss our requirements further and tailor the course we had selected to suit our particular needs."
Individual participant

More happy clients




Course Outline
Foundation Skills for New HR Officers Training Course

Download Foundation Skills for New HR Officers Course Outline

Foreword:

Human Resource (HR) is a fundamental link between a company and its employees. HR is responsible for developing and managing the overall workforce in an organization. The HR staffs administer employees as well as attracting, hiring and retaining personnel. To suitably manage the company’s labor force, recruit, hire and retain the deserving employees, HR staff must be well-equipped with the right knowledge and skills.

An organization’s staff is now seen as its most valuable asset, and human resources skills are vital to organisational success. This HR course covers the complete life-cycle of HR responsibilities including recruitment, staff retention, employee annual review and feedback, workplace health and safety, employee discipline and staff termination.

Whether you are a new HR Officer, or you are responsible as a manager for HR functions this course will help you understand how much of that role is really about people, as well as aspects of legislation, policy, and procedures. 

Foundation Skills for New HR Officers Training Course - Lesson 1
Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Foundation Skills for New HR Officers Training Course - Lesson 2
Human Resources Today
  • What is Human Resources Today?
  • Key Factors Influencing Human Resources Today
  • Growth in Human Resources
Foundation Skills for New HR Officers Training Course - Lesson 3
Recruiting and Interviewing
  • The Job Selection Process
  • Get Good at Interviewing
  • Interviewing Fairly
  • The Best Way to Interview
Foundation Skills for New HR Officers Training Course - Lesson 4
Retention and Orientation
  • Getting Off on the Right Track
  • Creating an Engaging Program
  • Using an Orientation List
Foundation Skills for New HR Officers Training Course - Lesson 5
Following up with New Employees
  • Checking in
  • Following up
  • Designing the Follow-up Schedule
Foundation Skills for New HR Officers Training Course - Lesson 6
Workplace Health and Safety
  • Understanding your role and Responsibilities
  • Understanding Local and Industry Specific Rules
  • Training for Managers
Foundation Skills for New HR Officers Training Course - Lesson 7
Workplace Bullying, Harassment, and Violence
  • Definitions
  • Costs to the Organization
  • The Manager’s Role
  • An Employer’s Responsibility
Foundation Skills for New HR Officers Training Course - Lesson 8
Workplace Wellness
  • Wellness Behaviors
  • Wellness Trends
  • The Case for Wellness
Foundation Skills for New HR Officers Training Course - Lesson 9
Providing Feedback to Employees
  • Feedback Model
  • The Feedback Sandwich
  • Encouraging Growth and Development
Foundation Skills for New HR Officers Training Course - Lesson 10
Disciplining Employees
  • The General Discipline Process
  • The Progressive Discipline Process
  • Having Discipline Meetings
  • Following Up
Foundation Skills for New HR Officers Training Course - Lesson 11
Terminating Employees
  • Documenting Events
  • Making the Decision
  • Communicating the Decision
Foundation Skills for New HR Officers Training Course - Lesson 12
Wrapping Up
  • Documenting Events
 

In-House Training We’ll focus on what matters most to you and tailor to your context


Delivery Options for In-house training

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Trainng Management Centre which takes care of a heap of things before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Generates Sign in Sheet

(So you don’t have to)

Generates Branded Flyer

If you if you want to ‘promote’ internally

PDF’s of Certificates

(can be co-branded with your logo)

Collects and Reports feedback

(So you don’t have to)

Complete Results Dashboard

(including trainer insights)


What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Do you already have systems and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Embed Learning A great training course is only the beginning to lasting change.

To help you get lasting change from training we engage your participants

Before training

Pre course activity & chat with the trainer about personal learning goals

During training

At the course conclusion participants are encouraged to add an action plan and select an accountability buddy

After training

  • Participants can access course materials and extension content + more
  • If they picked an accountability buddy, they will have that meeting as well

We welcome your participants for Refresher Training on our public classes at no cost for 12-months (subject to availability)

All made easy via our orgmenta participant app

More ways we can help achieve lasting change include:

1. Make it Stick Packs - 6 months of 10-15 minute activities to run at meetings

Designed to be easy to use for Team Leaders, Managers, Trainers or other nominated Learning Champions these packs have 6 simple and quick activities to reinforce learning from the original course.

When you choose this option, we provide your nominated Learning Champions with a 3-hour session in how to run the activities so they have the resources and confidence to integrate these into your normal team meetings or as stand alone lunch 'n' learn sessions.

Make it Stick packs are available for all PDT Signature Series courses.

2. Follow-Up Coaching by our Trainers

Our Trainers can come back onsite and run coaching and reinforcment sessions for your team members. These sessions are most commonly 90-minutes long, and are designed to help people share and collaborate, helping them gain insights and confidence to apply what they learned so you see value from the investment in training with a lasting change.

Our purpose is to deliver lasting impact, and we believe this is a powerful step in achieving lasting change, so to encourage you to give your people that extra opportunity to really see change, if you book a follow up session within 90-days of the original course date, we’ll come back onsite for 1/2 price.

3. Physical Products - visual reminders to keep key concepts alive

Many of the 'aha' moments in courses can come from the increased awareness of ourselves and our colleagues, these come through the REACH Profiles that is integrated into many of our courses.

The insights lead us to better recognise our tendencies and strengths, understand how to be more mindful of adapting to the needs and preferences of our team and our customers.

The insights are put into practice by appreciating the benefits of our diversity and either learning to adapt or implementing a strengths-based management approach.

We have a great range of high quality products that can keep these impactful moments top of mind back in the workplace.

REACH to my Team
Visualizer / Reminder

The REACH Team Visualizer/Reminder can be used in multiple ways in both training and in the office. When displayed in a high traffic area REACH will be kept top of mind. Below are guidelines for use of the REACH Team Visualizer / Reminder which is also in downloadable format.

The REACH Team Visualizer / Reminder comes in two sizes of A0 841 x 1189 mm and A1 594 x 841 mm and is made from a sturdy 5mm corflute.

REACH to my Team Visualizer / Reminder guidelines for use

  • For this activity the simplest way to plot all participants on the REACH Grid is by generating TEAM Insights Report from the REACH Ecosystem which will give the position of everyone participating.
  • Place the REACH Team Visualizer / Reminder on a flat surface, preferably a wall, where it is clearly visible. Ask participants to mark their REACH position on the grid with a sticky dot. Recommend that participants put their initials on the sticky dot so they can easily locate themselves later. Each person’s REACH can revealed one at a time in a group activity. This allows for everyone to identify the dynamic that they will have with each other. Are they in the same quadrant or are the polar opposites? How do they "REACH" each other?
  • When you construct this activity with participants who have not seen their REACH score, they begin to develop a sense of self-awareness and their blind spots as well as of those around them.
  • The REACH Team Visualizer / Reminder is a powerful way to keep Team Dynamics and REACH alive. It can be revisited on a regular basis, people can be added, removed or moved by simply adding, removing or moving dots.
Download REACH Team Dynamic Visualiser guidelines

Keep it Alive
REACH Cubes

REACH Cubes are designed to build empathy and grow an appreciation for thinking differently. They encourage productive and positive interactions in the workplace, workshop or personal development sessions. They can be used in any creative way to grow REACH and below we have provided two recommended activities for use. The REACH Cubes pack comes with 4 REACH Cubes one representing each REACH Quadrant. Each REACH Cube is 7.5 cm squared and are made from durable EVA Foam.

Keep it Alive REACH Cubes Activity 1 – Thinking Outside the Square

When people are participating in activities during REACH workshops, training or personal development sessions provide each participant with a REACH Cube and ask them to complete the activity or interaction Thinking and Behaving based on what REACH Cube was provided to them.

Are they the Advisor focused on detail and doing?

or a Coach focused on People and Action?

This brings a whole new level of empathy building and appreciation for the strength of thinking differently.

Keep it Alive REACH Cubes Activity 2 – Grow Your REACH in your space

After REACH has been introduced using the REACH Training continue to keep REACH alive in the workplace by providing each person with a set of 4 REACH cubes to take back to their work space.

Personal REACH and the REACH of their colleagues can be grown by using these cubes on a regular basis with these great ideas:

The Desk Stack:

Stack your REACH Cubes on your desk and on top of the stack place the cube that is reflecting your current REACH zone. Ensure that you have the side that says “Thanks for dropping by, right now I am in my __________ quadrant” facing outward so those approaching your work space know how you are feeling and acting at that current time. This is designed to help those around you recognise different behaviours/responses they may or may not receive from you based on the situation and REACH zone.

Think Before I Act:

Use your REACH Cubes to be mindful of your interactions with others. Whilst interacting use the cubes to review your behaviours and actions. Take up the cube of the quadrant you currently feel you are in and review these sides: Think before I act: Is this what I need to be right now? Flip the cube over to the side of the profile overview and think about the style in which you are Communicating, Conflict-handling, Delegating etc. Is this what you need to be to REACH the person you are interacting with? If not find the REACH Cube that best suits the situation and maximises your REACH with that person and use the profile overview to help guide your interaction.

Download REACH Cubes Activity File

Learn to REACH
Labels

Learn to REACH Labels are a great low-cost substitute for the REACH Caps or REACH Cubes or the more physically interactive REACH Floor Mat. They work well in small and large team activities and can be used as a quick way to identify how others act and think through a different quadrant that is not theirs. They can learn to appreciate the different communication, conflict handling, delegating, planning and learning styles of others and through this increase their REACH.

The REACH Labels are made of a high quality fabric sticky labels that are designed to last all day training sessions.

These work well after training when stuck to people’s monitors or workstations.

View all of the REACH Training and reinforcement products Here
Not exactly what you needed? Try other courses in the Administration Courses Category


Foundation Skills for New HR Officers
5.00 out of 5 from 3 responses
 
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