Microsoft Office 365 Outlook Essentials Training

At the completion of this course, you will have a deeper understanding of the outlook 365 interface and proficiently use this web application to complete e-mail tasks, learn the basics of creating, sending, saving, printing, and managing emails, become efficient at creating appointments, tasks, and reminders, planning meetings and events and much more!

This training course is now available in Singapore.

This Microsoft Office 365 Outlook Essentials training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.

Contact us today for a group quote.

Your Learning Outcomes

In this course, participants will:

  • Gain the ability to access and write e-mails from anywhere
  • Understand the Outlook 365 interface and proficiently use this web application to complete e-mail tasks
  • Learn the basics of creating, sending, saving, printing, and managing emails
  • Become efficient at creating appointments, tasks, and reminders to plan meetings, events, and the day
  • Understand how to use the instant message option to collaborate with others
  • Learn to use junk mail filters to increase productivity
  • Organize and group e-mails with folders
  • Learn how to personalize profiles with a Signature and formatting options
  • Understand how to store contact information about co-workers, collaborators and prospects, including organizing with grouping options

 

Download PDF Outline Duration: 0.5 Days
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PDT Training specialise in:

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Plus the workshops are always tailored to your current context

What our clients are saying:

"Very informative. Definitely motivates me to allow more time than usual to prepare my day, break down my work and scrutinize my prioritization processes. Highly beneficial."

"I’m very impressed by PD Training … they specifically selected one of their specialist facilitators to run the session which then made it possible for us to discuss our requirements further and tailor the course we had selected to suit our particular needs."

More happy clients

 

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Philip our Trainer was excellent and extremely helpful and had a lovely manner in which to teach.
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Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Microsoft Office 365 Outlook Essentials Training Now

With Microsoft Office 365 Outlook, you can access your inbox anywhere from any computer that has an internet connection and a web browser. This useful tool provides its users the freedom to work from anywhere. This is a great tool for communication, time and information management and collaboration. It is employed to create, organize and track several types of items such as email messages, contacts, appointments and tasks.

In this Outlook 365 Essentials course, participants will learn new features of this web application that offers the ability to access and write e-mails from any computer that has WiFi and a browser. The basics of creating and working with e-mails will also be taught. At the completion of this course, users of this software will be able to proficiently move around the interface to create e-mails, appointments, and tasks. Knowledge of organization capabilities will advance with the ability to group related e-mails and data into folders. Users will also customize their profile with a signature and formatting options. 
 
The Office 365 experience is designed to render your documents and emails to look exactly like they would when printed, from nearly anywhere in the world. This tool provides its users the freedom to work from anywhere.
 

See the Live Online tab for the course outline for the live online course

Course Outline for Microsoft Office 365 Outlook Essentials Training

After completing this course, participants will have learned to:

Topic 1

Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Topic 2

Welcome to Office 365 Outlook

  • The Home Page
  • Opening Outlook
  • Understanding the Outlook 365 Interface
  • About IM
  • Selecting a Theme
  • Closing Outlook
  • Lesson Two: Review Questions

Topic 3

Working with Your Inbox (I)

  • Viewing Your Inbox
  • Filtering Messages
  • Checking Messages
  • Marking an Item Read or Unread
  • Replying to or Forwarding a Message from the Inbox
  • Ignoring Conversations
  • Lesson Three: Review Questions

Topic 4

Working with Your Inbox (II)

  • Changing the View
  • Creating Folders
  • Moving Messages to Folders
  • Renaming, Moving and Deleting Folders
  • Adding to Favorites
  • About Junk Mail
  • Lesson Four: Review Questions

Topic 5

Creating a New E-Mail

  • Creating an E-mail
  • About the Address Book
  • Finishing Your Message
  • Attaching a File
  • Inserting a Picture
  • Sending the Message
  • Lesson Five: Review Questions

Topic 6

Managing E-Mail Messages

  • The Received Message Window
  • Opening a Chat Message
  • Viewing Message Details
  • Printing a Message
  • Deleting an E-Mail
  • Lesson Six: Review Questions

Topic 7

Using Outlook's Organizational Tools

  • Flagging an Item for Follow-up
  • Using Categories
  • Performing a Simple Search
  • Performing a Complex Search
  • Creating a Basic Rule
  • Creating an Advanced Rule
  • Lesson Seven: Review Questions

Topic 8

Outlook Options

  • About the Outlook Options
  • Setting Automatic Replies
  • Creating a Group
  • Creating a Signature
  • Lesson Eight: Review Questions

Topic 9

An Introduction to the Calendar

  • Getting Started
  • Creating an Appointment
  • Changing Your Calendar View
  • Creating a Meeting Request and Using the Scheduling Assistant
  • Editing an Appointment
  • Managing Reminders
  • Sharing Your Calendar
  • Lesson Nine: Review Questions

Topic 10

An Introduction to Contacts

  • Getting Started
  • About Importing Contacts
  • Creating a New Contact
  • Working with Contacts
  • Creating a New Group
  • Working with Groups
  • Lesson Ten: Review Questions

Topic 11

An Introduction to Tasks

  • Getting Started
  • Creating a New Task
  • Setting a Date and Reminder
  • Setting a Repeating Task
  • Forwarding a Task
  • Updating a Task Status
  • Lesson Eleven: Review Questions

Topic 12

Wrapping Up

  • Words from the Wise
  • Review of the Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
 

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Microsoft Office 365 Outlook Essentials Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

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We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

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  • PDF’S of
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  • Complete Results
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What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

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We look forward to working with you, talk to one of our friendly expert consultants today.
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Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

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