Microsoft Office 365 Lync Essentials Training

This Microsoft Office 365 Lync Essentials training course is ideal for participants who want to learn how to use the online productivity services provided by their Office 365 subscription. This course will get your employees started on the path to using Lync for all your communications. After this program, participants will be able to sign in and out of Lync, build their contacts list, check status, location, and calendar for contacts, and much more!

This training course is now available in Singapore.

This Microsoft Office 365 Lync Essentials training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.

Contact us today for a group quote.

Your Learning Outcomes

  • Sign in and out of Lync
  • Set Lync to start up automatically
  • Build your contacts list
  • Tag or Pin a contact
  • Check status, location, and calendar for contacts
  • Change your status
  • Hide your activity feed
  • Enable privacy mode
  • Send an IM to a contact or a group
  • End a conversation
  • Understand organizer and presenter best practices
  • Share your desktop or a program
  • Open a whiteboard
  • Make a Lync Online Call
Download PDF Outline Duration: 0.5 Days
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PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

Excel 2010 Intermediate

Philip our Trainer was excellent and extremely helpful and had a lovely manner in which to teach.
Charlie Bears Australia Pty Ltd

This was one of the most productive training sessions that I have done in the last 5 years Good content, delivered very well.
Sun Engineering (Qld) Pty Ltd

I felt the trainer as very informative and knowledgeable and delivered the session well, I enjoyed the session and gained some well needed knowledge.
Sun Engineering (Qld) Pty Ltd

Excel 2010 Introduction

Appreciated Robbie's ability to involve all participants thru program whilst playing catch-up with those that did not immediately relate to issue.
Liquor Legends

MS Excel 2010 Advanced

Jo Smith was a fantastic trainer. It was a good concept to train just with the staff from our company as there wasn't time wasted trying to accommodate other people/company requirements.
Fujitsu Australia

FANTASTIC! I have already recommended you guys to 3 friends who are looking at doing some courses soon!!
Presence of IT

Robby was Brilliant! I learnt heaps of new tricks and will definitely be back for another advanced excel course. Thanks again Robby for all your hard work yesterday. I found Pete an excellent trainer with plenty of patience and willingness to share his knowledge. Thank you Pete!
Mater

I enjoyed the course and found my attendance to be beneficial.
ERM Power

Murray was very helpful and was able to work with our specific requirements which made the course even more beneficial. I have already recommended PD Training to CASA for future training.
Civil Aviation Safety Authority

Robby was a great trainer. I left the course with a lot of great information and I look forward to coming back!
Cerebral Palsy League of Qld

The course and service from PD Training was fantastic. I learnt new skills which will be invaluable for my new career. Robby was a fantastic trainer. He kept the course fun and interactive, and was extremely accommodating, if we had further questions. Looking forward to undertaking the Advanced Course.
Cerebral Palsy League of Qld

Excel 2010 Advanced

Robbie was fantastic yet again. So helpful, attentive and kept the course interesting. He went above and beyond to answer any questions I had. To the extent he worked on a specific query I had prior to the course commencing.
Cerebral Palsy League of Qld

I had a chat to two of the participants from yesterday's Excel training. We didn't discuss the specific questions listed in your survey, but they both said the training was excellent and they definitely gained valuable knowledge from it. They said their trainer (Peter) was an excellent trainer.
Mater

The Trainer was excellent - Enthusiastic and knowledgeable and made the training session fun!
Fujitsu Australia

MS PowerPoint 2010 Essentials

Denise was a fantastic trainer and I thoroughly enjoyed my training
Westfield Ltd

MS Project 2010 Essentials

Thanks for making the organising so easy. You have all been very helpful.
Mater

MS Visio 2010 Introduction

I was surprised at how much fun we had, how engaging the trainer was, how much we learnt. The content was well structured and clear, the training notes helpful. Phil was a great trainer - it was a fun day. The manual is very clear and great as a reference tool for future use.
Kangan Library and Learning Centre

Philip was a great trainer, very personable and involved.
Kangan Library and Learning Centre

Our instructor Phillip was fantastic. He called before the course to get a good understanding of our requirements. On the day he asked the group what their aims were for the training and ensured all these aspects were covered. He managed to make what many of us assumed was a "dry" training day interesting and very practical. It was excellent.
Kangan Library and Learning Centre

Visio 2010 Advanced

The facilitator was very energetic and knowledgeable on this and other relevant Microsoft software programs showing how the integration would assist our learning outcomes.
Queensland Rail

Was a great learning environment with a facilitator that really tries to make the course relevant to your needs but also interesting.
Queensland Rail

Microsoft Applications Training Courses Reviews:

Excel 2010 Intermediate

This was one of the most productive training sessions that I have done in the last 5 years Good content, delivered very well.
Sun Engineering Ltd

I felt the trainer as very informative and knowledgeable and delivered the session well, I enjoyed the session and gained some well needed knowledge.
Sun Engineering Ltd

Excel 2010 Introduction

Appreciated Robbie's ability to involve all participants thru program whilst playing catch-up with those that did not immediately relate to issue.
Liquor Legends

MS Excel 2010 Advanced

FANTASTIC! I have already recommended you guys to 3 friends who are looking at doing some courses soon!!
Presence of IT

Robby was Brilliant! I learnt heaps of new tricks and will definitely be back for another advanced excel course. Thanks again Robby for all your hard work yesterday. I found Pete an excellent trainer with plenty of patience and willingness to share his knowledge. Thank you Pete!
Mater

I enjoyed the course and found my attendance to be beneficial.
ERM Power

Murray was very helpful and was able to work with our specific requirements which made the course even more beneficial. I have already recommended PD Training to CASA for future training.
Civil Aviation Safety Authority

Excel 2010 Advanced

I had a chat to two of the participants from yesterday's Excel training. We didn't discuss the specific questions listed in your survey, but they both said the training was excellent and they definitely gained valuable knowledge from it. They said their trainer (Peter) was an excellent trainer.
Mater

MS PowerPoint 2010 Essentials

Denise was a fantastic trainer and I thoroughly enjoyed my training
Westfield Ltd

MS Project 2010 Essentials

Thanks for making the organising so easy. You have all been very helpful.
Mater

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Microsoft Office 365 Lync Essentials Training Now

Microsoft Lync Online is an online communications software that allows instant messaging, audio and video calls, and online meetings that include sharing your desktop.

Lync Online is Microsoft's premiere online communications software with instant messaging, audio and video calls, and online meetings that include sharing your desktop. Your participants will be well versed in this great tool that will provide a great benefit in their Office 365 usage.

Office 365 Lync Essentials will get your participants started on their path to using Lync for all your communications. We'll first look at how to sign into Lync Online, then your participants will learn how to set up Lync to start automatically, configure their Lync profiles, share video, pictures and documents, enable private mode, deliver training and much more.

Course Outline for Microsoft Office 365 Lync Essentials Training

After completing this course, participants will have learned to:

Topic 1

Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Topic 2

Welcome to Office

  • Signing In to Lync
  • Setting Up Lync to Start Automatically
  • Adding a Picture
  • Signing Out
  • Module Two: Review Questions

Topic 3

Working with Contacts

  • Searching for People
  • Building Your Contacts List
  • Adding a Contact
  • Tagging or Pinning a Contact
  • Creating Groups
  • Organizing Contacts
  • Module Three: Review Questions

Topic 4

Working with Presence Indicators

  • About Presence Indicators
  • Changing Status
  • Hiding Activity Feed
  • Changing or Hiding Location
  • Understanding Privacy Relationships
  • Working with Privacy Settings
  • Module Four: Review Questions

Topic 5

Working with Instant Messaging

  • Sending an Instant Message
  • Sending an Instant Message to a Group
  • Accepting or Ignoring an Instant Message
  • Inviting Another Contact to an Instant Message Conversation
  • Using Emoticons and Formatting
  • Ending a Conversation
  • Module Five: Review Questions

Topic 6

Working with Online Meetings

  • Starting an Unscheduled Meeting
  • Scheduling a Meeting
  • Changing Access and Presenter Options
  • Joining a Meeting
  • Organizer and Presenter Best Practices
  • Module Six: Review Questions

Topic 7

Working with the Lync Online Web Scheduler

  • Scheduling a Meeting or Call
  • Sending Invitations
  • Customizing Roles
  • Joining a Meeting
  • Viewing or Editing Meetings
  • Deleting a Meeting
  • Module Seven: Review Questions

Topic 8

Working with PowerPoint Presentations

  • Working with PowerPoint Presentations
  • Controlling Permissions
  • Changing Presenters
  • Making Annotations
  • Saving a Copy of the Annotated File
  • Module Eight: Review Questions

Topic 9

Sharing Your Desktop or a Program

  • Sharing Your Desktop
  • Choosing an Open Program to Share
  • Stopping Sharing
  • Changing Control When Sharing
  • Stopping People from Sharing
  • Requesting Control
  • Module Nine: Review Questions

Topic 10

Collaborating on a Whiteboard

  • Opening a Whiteboard
  • Working with Whiteboard Content
  • Viewing a Whiteboard Privately
  • Closing a Whiteboard
  • Module Ten: Review Questions

Topic 11

Using Audio and Video

  • Making a Lync Call
  • Making a Video Call
  • Answering or Declining a Call
  • Setting Your Ringtones and Sound Options
  • Making a Conference Call
  • Setting Options
  • Module Eleven: Review Questions

Topic 12

Wrapping Up

  • Words from the Wise
  • Review of the Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
 

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Microsoft Office 365 Lync Essentials Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

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