Leveraging the Generation Gap Training Course

Leveraging the Generation Gap

In today's workplace in Singapore, there is a wide range of generations in any workforce, with each generation having it's own form of expectations, language and habits.

Although having different generations (baby boomers, gen y's and gen x's) in a workplace can pose problems to communications and relationships, the benefits of having a diverse culture can outweigh these problems. Lots of ideas can form when both younger and older generations work together. To become a more effective manager, you need to understand some of the primary differences between age groups, how they prefer to communicate and what motivates them. Enroll in the Leveraging the Generation Gap training course from PD Training to learn these skills.

This Leveraging the Generation Gap training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.

Contact us today for a group quote.

Your Learning Outcomes

In this course participants will:

  • Learn the history behind generation gaps
  • Learn about the different generations (traditionalists, baby boomers, Generation X'ers & Generation Y'ers)
  • Understand the differences between each generation
  • Find common ground among the different generations
  • Master conflict management between generations
  • Leverage the strengths of each generation in the workplace
Duration: 1.0 day course Live Online Experts


Leveraging the Generation Gap Reviews:

Download Course Outline (PDF)

The modern workplace in Singapore can present challenges to management when it comes to handling diverse generations. As younger workers are joining the workforce and older workers are delaying retirement, the environment in the workplace is becoming a collage of diverse ages, experiences and perspectives, with varying attitudes and expectations of staff.

The workplace can present challenges to management in terms of handling the different generations present.  As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, with each having valuable ideas and contributions.

While having various cultures in one workplace can present communication problems and conflicts, the benefits of such diversity in the workplace can outweigh the issues.  Both the young and older workers have many ideas to offer, which can help the organization thrive in the marketplace.  Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

This 'Generations Gap Training Course' will help you understand the various generations present in the workplace, and understand what motivates each of them and how to work together.

Course Outline for Leveraging the Generation Gap

Topic 1
Getting Started
  • Workshop Objectives
Topic 2
  • What Generations Exist In The Workplace
  • What Defines A Generation
  • What This Means In Our Workplace
Topic 3
  • Their Background
  • Their Characters
  • Their Working Style
Topic 4
Baby Boomers
  • Their Background
  • Their Characters
  • Their Working Style
Topic 5
Generation X's
  • Their Background
  • Their Characters
  • Their Working Style
Topic 6
Generation Y's (millennial)
  • Their Background
  • Their Characters
  • Their Working Style
Topic 7
  • Attitude
  • Working Style
  • Life Experience
Topic 8
Finding Common Ground
  • Adopting A Communication Style
  • Creating An Affinity Group
  • Sharing Knowledge
Topic 9
Conflict Management (1)
  • Younger Bosses Managing Older Workers
  • Avoid Turnovers With A Retention Plan
  • Breaking Down The Stereotypes
Topic 10
Conflict Management (2)
  • Embrace The Hot Zone
  • Treat Each Other As A Peer
  • Create A Succession Plan
Topic 11
The Power of 4
  • Benefits Of Generation Gaps
  • How To Learn From Each Other
  • Embracing The Unfamiliar
Topic 12
Wrapping Up
  • Words from the Wise
  • Action Plans and Evaluations

In-House Training - We’ll focus on what matters most to you and tailor to your context

Face-to-Face, Live Online, or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people connecting online, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

PDT Training Management Centre Logo

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year.
  • Or get the $110.00 bundle and save.
Bite Size learning that people love
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