Giving Constructive Feedback Training

What is constructive feedback? You've more than likely been on the receiving end of reciving feedback. If you're  employed in a management position, you may have been responsible for providing it. Generally, constructive feedback is designed to redirect unwanted behaviour into more acceptable behavior for the company. It may also relate to meeting production or customer acquisition goals, addressing workplace behaviour and performance, or addressing employee dress or attitude.

There's no limitation to applying constructive feedback in the workplace. However, to be effective and problem-solving, it must be dispensed professionally and in a way intended to be helpful instead of discouraging.Positive and negative feedback must be given at the right time and place using the appropriate tools and techniques. Feedback, if provided properly, encourages the receiver to improve performance, reduce errors, develop positivity and increase loyalty to the organisation.

The PD Training Giving Constructive Feedback Training Course provides valuable knowledge and skill development which will allow you to give feedback that boosts the performance and attitude of your employees.

This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day.


Your Learning Outcomes

After completing this course, participants will have learned to:

  • Explain why feedback is essential
  • Use non-verbal messages
  • Interpret the speech and actions of people
  • Apply a framework for providing formal or informal feedback
  • Use descriptive language in delivering feedback
  • Describe six characteristics of effective feedback
  • Probe effectively
  • Stay neutral and rational
  • Be descriptive for easy understanding
  • Listen, accept and change
  • Provide feedback in real situations
  • Understand feedback definitions and terminology
  • Speak clearly
  • Use communication strategies
  • Understand the characteristics of effective feedback
  • Receive feedback graciously
  • Test the waters through role playing
Duration: 0.5 day course Live Online Experts



Reviews

Giving Constructive Feedback Training Reviews:



Department of Defence logo
Our course convenor was excellent. David was responsive and flexible, adapting his course to our particular needs and he was enaging and knowledgeable. I would highly recommend this course to colleagues.

-Department of Defence


More happy clients



Download Course Outline (PDF)

This Giving Constructive Feedback Training Course helps participants develop skills in providing structured feedback for effective and lasting improvements. During this training course, participants receive training in using communication strategies, providing feedback in real situations, applying a framework for formal and informal feedback and much more.

 

The extensive course helps develop essential skills in delivering constructive feedback that positively impacts an individual and the company.

 

Course Outline for Giving Constructive Feedback Training

See the Live Online tab for the course outline for the live online course

Topic 1
Getting Started
  • Icebreaker
  • Pre-Assignment Review
  • Workshop Objectives
Topic 2
Definitions
  • Food for Thought
  • When Feedback is Needed
Topic 3
Speaking Clearly
  • Being Descriptive
  • Staying Neutral
Topic 4
Communication Strategies
  • Basic Skills
  • Probing
  • Non-Verbal Messages
  • Interpretation Exercise
Topic 5
Characteristics of Effective Feedback
  • Six Characteristics
  • Formal Feedback Framework
  • Informal Feedback Framework
  • State Your Case
Topic 6
Receiving Feedback Graciously
  • Receiving Feedback Graciously
Topic 7
Testing the Waters
  • Scenario One
  • Scenario Two
  • Scenario Three
Topic 8
Wrapping Up
  • Words from the Wise

In-House Training - We’ll focus on what matters most to you and tailor to your context


Face-to-Face, Live Online, or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people connecting online, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

PDT Training Management Centre Logo

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year.
  • Or get the $110.00 bundle and save.
Bite Size learning that people love
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