This course will help participants to understand body signals and facial expressions, how to use mirroring and matching techniques to build rapport, how to control and alter your body language signals and use them to build an enhanced personality, create better relationships and ultimately get more sales.

This training course is now available in Singapore.

This Reading Body Language Sales training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.

Contact us today for a group quote.

Your Learning Outcomes
Reading Body Language Sales Training Course

After completing this course, participants will have learned to:

  • Apply knowledge of body language to improve communication
  • Understand the impact of space in a conversation
  • Understand the nuances of body language from the face, hands and arms to legs, walking style and posture
  • Use mirroring and matching techniques to build rapport
  • Shake hands with confidence
  • Dress for success
  • Learn to give space
  • Understand facial expressions
  • Understand unconscious body expressions
  • Mirror and lead
  • Monitor posture
  • Dress up
  • Role play
Duration: 1.0 day course



Reviews

Reading Body Language Sales Training Course Reviews:




Course Outline
Reading Body Language Sales Training Course

Download Reading Body Language Sales Training Course Outline

Foreword:

Do you want to know what your client’s body language is telling you? Are you aware of what your body language is communicating to others? Body language is a universal medium of non-verbal communication and aids in reinforcing and adding credibility to what you are saying. Reading non-verbal signals can be even more important when selling in cross-cultural situations. You’ll learn the essential concepts of understanding body language by attending the Reading Body Language Sales training course from PD Training.

During the course, participants learn to understand the nuances of body language so that they can read it expertly, and also how to alter their own body language to create a specific impact on others. This comprehensive course includes knowledge and skill development in improving communication, understanding gestures, decoding personality types and quickly building rapport.

The Reading Body Language Sales Training Course provides participants with all the necessary tools to understand their own and others’ unconscious body expressions to gain an insight into their behavior and personality.

Reading Body Language Sales Training Course - Lesson 1
Getting Started
  • The Parking Lot
  • Workshop Objectives
  • Action Plans & Evaluations
Reading Body Language Sales Training Course - Lesson 2
Body Language
  • Making the Grade
  • Looking Into Ourselves
  • Debrief
Reading Body Language Sales Training Course - Lesson 3
Give Me Some Space!
  • Space Issues
  • Practice for All
Reading Body Language Sales Training Course - Lesson 4
What's Your Face Saying?
  • Your Face is the Base
  • The Eyes Have It
Reading Body Language Sales Training Course - Lesson 5
What's Your Body Saying?
  • Speaking with your Hands
  • Getting a Leg Up
  • Tools of the Trade
Reading Body Language Sales Training Course - Lesson 6
Mirroring & Leading
  • Creating Relationships
  • Matching and Mirroring
  • Pacing and Leading
Reading Body Language Sales Training Course - Lesson 7
Monitoring Your Posture
  • Looking at Your Posture
  • Working on Your Posture
Reading Body Language Sales Training Course - Lesson 8
Dressing Up
  • What Should I Wear?
  • Debrief
Reading Body Language Sales Training Course - Lesson 9
Shaking Hands
  • Degree of Firmness
  • Dryness of Hands
  • Depth of Grip
  • Duration of Grip
  • Eye Contact
Reading Body Language Sales Training Course - Lesson 10
How Are You Doing?
  • Role Play Scenarios
 

In-House Training We’ll focus on what matters most to you and tailor to your context


Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

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