Sales Training Course

A company's sales force is the frontline for revenue generation and growth, so it's imperative that your sales team is effective, efficient and has the ability to find and close sales opportunities, no matter what industry you're in.

The PD Training Sales Training course provides you, or your team, with the skills to increase their sales by asking better questions, gaining loyal repeat customers, understanding common body language, overcoming common sales objections, finding referral opportunities and growing the business with professionalism and enthusiasm and more.

This dynamic Sales training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.

Contact us today for a group quote or register now into the next public course date.

Learning Outcomes
Course Outline
In-House
Training
Public Class
  • Learning Outcomes - Sales Training Course

    After completing this course participants will have learned to:

    • Interpret prospect needs by conducting a needs analysis
    • Master active listening techniques to better connect with & understand clients
    • Manage the sales process by understanding where the sale is & how to keep the momentum moving forward
    • Master Sales Psychology 101 (mirroring, leading representational bias, tie-downs, & tag-ons)
    • Negate competitor quotes, while remaining professional
    • Deliver presentations that sell
    • Handle objections professionally & effectively
    • Master highly effective closing techniques
    • Follow-up to develop long-term relationships & future business
    • Set goals that motivate
    • Manage your sales database effectively
    Duration: 1 day course

    Inclusions:


    Top Trainer

    Certificate

    Paper or BYOD tablet

    Tailored Training

    Reinforcement

    Your-course-tailored-to-you
    Your course, tailored to you.
    Watch the video below to see
    how we tailor each course to
    each person.



    Tailored Training and reinforcement the way you like it - see the difference for yourself.

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    Learn how our Orgmenta helps us tailor the course to you, and provides you with better reinforcement and support to implement what you learned in class.
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  • Course Outline - Sales Training Course

    Download Sales Training Course Outline

    Foreword:

    Today’s marketplace is highly competitive and every organization is looking for a larger share of the market. In an economy where the customer is king, how do sales representatives position the features and benefits of the products/services they sell?


    Providing sales training plays an important role in helping your sales representatives to practice and hone their selling skills.


    This Sales Training Course helps sharpen the skills of even experienced sales representatives, enabling them to take advantage of sales opportunities and aggressively expand the business. By providing an environment where they can learn and try new skills in a role playing scenario, they gain the confidence to close more deals on a daily basis.


    Sales Training Course - Lesson 1
    Defining the Sales Process
    • Types of Sales
    • Common Sales Approaches
    • Glossary of Common Sales Terms
    Sales Training Course - Lesson 2
    Getting Prepared to Make the Call
    • Identifying your Contact Person
    • Performing a Needs Analysis
    • Creating Potential Solutions
    Sales Training Course - Lesson 3
    Creative Openings
    • A Basic Opening for Warm Calls
    • Warming up Cold Calls
    • Using the Referral Opening
    Sales Training Course - Lesson 4
    Active Listening
    • The Importance of Active Listening
    • Minimal Encouragers
    • Restating and Paraphrasing to Gain Commitment
    Sales Training Course - Lesson 5
    Delivering Presentations that SELL
    • Features and Benefits Matched to Customer Need
    • Outlining your Unique Selling Proposition
    • The Burning Question that Every Customer Wants Answered
    Sales Training Course - Lesson 6
    Managing the Sale
    • Sales Psychology 101
      • Leading Representational Bias
      • Tie-Downs
      • Tag-Ons
    • Competing Without Competing on Price
    • Maintaining Your Professionalism
    Sales Training Course - Lesson 7
    Handling Objections
    • Common Types of Objections
    • Basic Strategies
    • Advanced Strategies
    Sales Training Course - Lesson 8
    Closing the Sale
    • Understanding when it's Time to Close
    • Powerful Closing Techniques
    • Things to Remember
    Sales Training Course - Lesson 9
    Following Up
    • Thank-you Notes
    • Resolving Customer Service Issues
    • Staying in Touch
    Sales Training Course - Lesson 10
    Setting Goals
    • The Importance of Sales Goals
    • Setting SMART Goals
    Sales Training Course - Lesson 11
    Managing your Data
    • Choosing a System that Works for you
    • Using Computerized Systems
    • Using Manual Systems
    Sales Training Course - Lesson 12
    Managing Your Pipeline
    • What is a Sales Pipeline
    • The Stages from Prospect to Customer
    • How to Determine Your Prospects Stage
    • Sharing our Experiences
     

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • tailored to your team at no extra cost
    • cost effective - great group pricing
    • you choose the day, duration, place and time
    • flexible length - sessions as short as 1-hour
    • greatest impact in the shortest time
    • great team building opportunity
    • more convenient, people don't need to go off-site
    • World's leading reinforcement system

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator

    These 60-90 minute sessions are highly motivating and thought provoking

    3-hour Power Sessions
    3 hour power session

    3-hour power sessions are targeted and flexible around your operational needs.

    Full-day training
    full day training

    Full day courses delivered with a strong focus on activities and participation.No death by PowerPoint here!

    Conferences
    Conferences

    We can run workshops or provide keynote speakers. Let us provide the highlight of your conference.


    Empower Your Team with Training and Reinforcement Tailored to their needs

    Orgmenta -
    training focused on your outcomes

    See how our processes empower you and your team:

    • More tailored to you and your teams needs
    • Provides reinforcement to embed the learning - on demand
    • Reflects best practice - view our success guide here
    • And it saves about 500,000 pieces of paper each year!

    Click Here to Learn More About the PD Training Orgmenta
    Managers prefer PD Training because:
    • They see immediate impact back at work

      The course is tailored to their goals - and the needs of the participants. The trainer consults with the manager before each class, and tailors the course based on the goals of the manager AND the participants.

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    • Great feedback!
      They get great feedback, and their staff get skills they can use right away

      The training is full of activities to make the day fun, and reinforce the concepts. People learn more and give great feedback.

    • A fresh and effective training experience

      Orgmenta experience is not only 'cool' it is a richer learning experience. Orgmenta gives training initiatives 'a buzz' and achieves better outcomes.
      We use tablets in class - BYOD or we can provide them at 50% off recommended retail price.

     PD Training home of Orgmenta
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    • Reinforcement

      The training tends to 'stick' because of the wide variety of reinforcement and support options available on-demand through PC's and mobile devices.

    • Training Management App

      Costing, planning, administering and reporting on training is easier and faster than ever before. The Training Management Centre takes training administration to the cloud, and improves reporting and transparency like never before. Accessible from Windows, iOS and Android devices.

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  • Public Class Dates for Sales Training Course

    Details:

    • Time: 9:00 AM - 4:30 PM
    • Small classes, average 5 people, max 16
    • Click a date below to book
    • Pay on Invoice or by Credit Card

    Questions:

    Inclusions:


    Top Trainer

    Certificate
    Location Date 1 Date 2 Date 3 Date 4
    Singapore
    108 Robinson Road Singapore
    Aug 23
    1 day course
    SGD$600.00
    Click to book
    Filling fast
    Oct 5
    1 day course
    SGD$600.00
    Click to book
    Filling fast
    Dec 13
    1 day course
    SGD$600.00
    Click to book
    Filling fast
    Feb 13
    1 day course
    SGD$600.00
    Click to book
    Filling fast


    Orgmenta -
    it's training focused on your outcomes

    Before class: Answer a few quick questions to tell the trainer what you would like from the course, and complete the fast personality profile - we'll tailor the class to your goals and learning style.

    During class: Lot's of activities, and comprehensive training materials.

    After class: Receive a industry-leading reinforcement and support that you can access from our App or online via the website.

    Click Here to Learn More About the PD Training Orgmenta



    Participants prefer PD Training because:


    tailored-training
    • The course is more tailored to their needs

      Each person tells the trainer about their learning needs before class - so they get more out of the day.

    • The training is full of activities to make the day fun, and reinforce the concepts

      We deliver tailored experiential training.

    pdtraining-experiential-learning
     PD Training home of Orgmenta
    • Richer Learning experience the simple technology used in class adds a new interactive dimension to the experience

      Orgmenta has limitless opportunities for additional interactivity, activities and rich media content.

    • Reinforcement and support to implement lessons from class the way THEY like it

      The support and reinforcement is world class and empowers people to apply what they learnt for real and lasting change.

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    Courseware
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    All available when you need it in the palm of your hand....

    • How do we achieve all that?
    • We make it really simple and easy - it's technology that empowers instructor-led training like never before.
    • We call it the i-pecc model , incorporating Orgmenta .



PD Training Training Courses Reviews:

Was really pleased to see the effort put into tailoring the course for a group of St John Ambulance personnel. The use of relevant examples certainly captivated the group and enabled them to interact without trying to work out the links between what the presenter said and what they know and understand of their job and its role.
St John Ambulance
Russell my "acct manager" was great, easy to work with and responsive to my needs. it was great having one contact. I also needed to call for IT support with my log on. The team there were very responsive as well. Your pricing is very competitive. We will be using PD Training again. Will talk to Russell as I may have a need for 35 students to attend a course that we may need to alter. Thank you.
Department of Veteran Affairs
Thank you, the small group atmosphere and personalised advice was really reassuring and I will definitely advise others to PD Training.
Children's Protection Society
It was fantastic to have Jessica come in and train our team. The course was highly appropriate for our support centre and I believe each individual benefited from the training provided. Jessica did a fantastic job of engaging each of the staff members and had each of them contribute to the day. She tailored the training to our specific requirements and worked on the fly where needed to get the most out of our team. Ryan has done a great job to sort through any concerns or initial reservations that I had in regards to training and helped pick the right course for our team. Overall a really great experience and I will be recommending follow up courses to my management team in future.
Siteminder
A month later I'm still finding the course very beneficial, as it forced me evaluate many personal aspects of my life. As a result I have identified key goals I want to achieve, and I'm making them happen.
Sensate Ltd
The moment the trainer told us he used to have the same problem himself, was the moment I felt at ease straight away. It helped to have someone who could empathise with us. The trainer kept the momentum going, stuck to his timelines (breaks etc.) and covered the content he wanted to.
Individual Public Class participants
Will recommend for any supervisor or team leader with in DHL.
DHL Supply Chain
Michaela is a fantastic trainer, she really knows her stuff, delivery was great. Fantastic day can't say enough nice things about the whole experience. Thank you.
Grampians Community Health
Karen was great! Energetic, encouraged a laugh and it didn't like a boring training course at all it was educational yet fun!!
Holcim
This was one of the most productive training sessions that I have done in the last 5 years.
Sun Engineering Ltd
Murray was very helpful and was able to work with our specific requirements which made the course even more beneficial. I have already recommended PD Training to CASA for future training.
Civil Aviation Safety Authority
Scott was very enthusiastic and kept me interested for the entire session. One of the best training styles I have come across.
Slattery & Acquroff Stairs
Very impressed with what I learnt from the day. Scott was awesome & I enjoyed the day so much. Helped me out in so many ways that I am really looking forward to the next session. Have already put some of the skills Scott taught me to work.
Public Class Participant
Scott was a brilliant trainer who was able to change his delivery as required to satisfy our requirements.
Tiger Airways
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