Active listening is much more powerful then just hearing what someone has said. It gives the speaker and the listener more motivation to interact as both are appreciating the message through the art of listening closely, and understanding the true meaning behind the words.
In this half-day Active Listening training course, you will learn how to listen actively, understand what was said and then respond appropriately. Using techniques like parroting, maintaining eye-contact, making subtle vocal sounds of agreement or disagreement and others, you will become a more effective communicator in all situations, whether during a one-on-one conversation at home or in business meetings.
This Active Listening training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.
Contact us today for a group quote.
|Course name||Length||Outline||Next class|
|Active Listening Training - The Secret of Great Communicators!||0.5 day course||View schedule|
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In this course participants will:
"Generally, I think most of the participants enjoy the training and find it practical. I was not able to attend the Telephone Skills where there may be more practical tips and exercises on active listening. If we can get some live examples of recordings to share and discuss how we can handle some difficult cases, it would be great. I think this has got to do with the time restraint that we put on Jack as well ... to combine both Active Listening and Telephone Skills together." - Customized Course
Hearing and listening are two different skills and active listening is the key to effective communication. If you want to enhance your active listening skills, enrolling in an Active Listening training course is an ideal way to improve your ability to communicate professionally. Listening actively involves paying full attention to the one talking, listening between the lines, observing nonverbal communication cues and asking the right questions.
Effective listening is actively absorbing the information given to you by a speaker, showing that you are listening and interested and providing feedback to the speaker so that he or she knows the message was received as intended.
This fun and interactive Active Listening Skills Training Program will provide practical skills and knowledge that will help you transform your personal and professional interactions and lead to more rewarding and meaningful forms of communication.
Active Listening Training Course - Lesson 1
Active Listening Training Course - Lesson 2
How Well Do You Actively Listen?
Active Listening Training Course - Lesson 3
What Affects Listening?
Active Listening Training Course - Lesson 4
Determine Your Communication Behaviours
Active Listening Training Course - Lesson 5
Verbal Communication Skills
Active Listening Training Course - Lesson 6
High Emotion - Low Intelligence
Active Listening Training Course - Lesson 7
Tips and Tricks to Manage a Brainstorming Environment
Active Listening Training Course - Lesson 8
When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people connecting online, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
The confidence of booking with an acclaimed multi national training company.
Support, reinforcement & extension eLearning and videos in the App.