Active listening is much more powerful then just hearing what someone has said. It gives the speaker and the listener more motivation to interact as both are appreciating the message through the art of listening closely, and understanding the true meaning behind the words.
In this half-day Active Listening training course, you will learn how to listen actively, understand what was said and then respond appropriately. Using techniques like parroting, maintaining eye-contact, making subtle vocal sounds of agreement or disagreement and others, you will become a more effective communicator in all situations, whether during a one-on-one conversation at home or in business meetings.
This Active Listening training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.
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In this course participants will:
"Generally, I think most of the participants enjoy the training and find it practical. I was not able to attend the Telephone Skills where there may be more practical tips and exercises on active listening. If we can get some live examples of recordings to share and discuss how we can handle some difficult cases, it would be great. I think this has got to do with the time restraint that we put on Jack as well ... to combine both Active Listening and Telephone Skills together." - Customized Course
Hearing and listening are two different skills and active listening is the key to effective communication. If you want to enhance your active listening skills, enrolling in an Active Listening training course is an ideal way to improve your ability to communicate professionally. Listening actively involves paying full attention to the one talking, listening between the lines, observing nonverbal communication cues and asking the right questions.
Effective listening is actively absorbing the information given to you by a speaker, showing that you are listening and interested and providing feedback to the speaker so that he or she knows the message was received as intended.
This fun and interactive Active Listening Skills Training Program will provide practical skills and knowledge that will help you transform your personal and professional interactions and lead to more rewarding and meaningful forms of communication.
Active Listening Training Course - Lesson 1
Active Listening Training Course - Lesson 2
How Well Do You Actively Listen?
Active Listening Training Course - Lesson 3
What Affects Listening?
Active Listening Training Course - Lesson 4
Determine Your Communication Behaviours
Active Listening Training Course - Lesson 5
Verbal Communication Skills
Active Listening Training Course - Lesson 6
High Emotion - Low Intelligence
Active Listening Training Course - Lesson 7
Tips and Tricks to Manage a Brainstorming Environment
Active Listening Training Course - Lesson 8
In-House training benefits:
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
1/2 Price Coaching
We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.
The confidence of booking with an acclaimed multi national training company.
Support, reinforcement & extension eLearning and videos in the App.
org' ment vt. sounds like augment
1. to make greater;
2. to increase impact
Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.
The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.×