This Creative Problem Solving training course, delivered PD Training in Singapore, concentrates on the principle that solutions are always achievable for any problem.

This course will provide participants a comprehensive and practical understanding of the steps involved to identify which problem(s) should be focused on, how to analyze the root cause of the problem, how to creatively collaborate and brainstorm possible solutions, how to best apply the solution and how to review the proposed solution for effectiveness.

This Creative Problem Solving training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.

Contact us today for a group quote.

Your Learning Outcomes
Creative Problem Solving Training Course

In this course participants will: 

  • Understand the complete process of creatively solving a problem.
  • Learn some key questions to ask when gathering information about a problem  
  • Take home tools to effectively determine what 'the problem is'
  • Learn to write concrete problem statements
  • Discover idea-generating tools like affinity diagrams, word chaining, the box method, the Looking through a different Lens & the blink method
  • Learn to evaluate potential solutions against specific criteria like a cost/benefit analysis or group voting
  • Learn to perform a final problem analysis and then select a solution
  • Understand the why's & how's of refining & re-refining a solution shortlist
  • Learn how to identify the tasks & resources necessary to implement a solution
  • Understand how to evaluate & adapt solutions to reality
Duration: 1.0 day course


Creative Problem Solving Training Course Reviews:

"Mike did a great job. The team enjoyed themselves and took some useful tips & tricks on board."

Course Outline
Creative Problem Solving Training Course

Download Creative Problem Solving Training Course Outline


Problems arising within an organization rarely go away by themselves; instead they have a tendency to worsen if not managed effectively. Therefore, any staff member will benefit from understanding how to identify the roots of the problems and apply the necessary tools and techniques to solve the issue as quickly as possible. If you want to improve the problem solving skills of your employees, enroll them in a Creative Problem Solving training course in Singapore.

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of processes to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

This Creative Problem Solving workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.

Creative Problem Solving Training Course - Lesson 1
Getting Started
  • Workshop Objectives
Creative Problem Solving Training Course - Lesson 2
The Problem Solving Method
  • Introduction to Six-Step Process
  • Problem Definition
  • Information Gathering
  • Generating Possible Solutions
  • Analysing the Solutions
  • Selecting the Best Solution(s)
  • Planning the Next Course of Action
Creative Problem Solving Training Course - Lesson 3
Information Gathering
  • Understanding Types of Information
  • Identifying Key Questions
  • Developing Criteria
Creative Problem Solving Training Course - Lesson 4
Problem Definition
  • Identifying the Problem
  • Determining the Scope
  • Writing the Problem Statement
Creative Problem Solving Training Course - Lesson 5
Brainstorming Basics
  • Creating a Creative Space
  • Setting the Ground Rules
  • Generating Ideas
Creative Problem Solving Training Course - Lesson 6
Generating Solutions - Part One
  • Logistical Solutions
  • Using Affinity Diagrams
  • Word Chaining
Creative Problem Solving Training Course - Lesson 7
Generating Solutions - Part Two
  • Using the Box Method
  • Using the Looking through a different Lens
  • Using the Blink Method
Creative Problem Solving Training Course - Lesson 8
Evaluating Solutions
  • Developing Criteria
  • Using Cost/Benefit Analysis
  • Group Voting
Creative Problem Solving Training Course - Lesson 9
Selecting a Solution
  • Doing a Final Analysis
  • Facts vs. Intuition
  • Refining and Re-Refining the Shortlist
Creative Problem Solving Training Course - Lesson 10
Planning your Next Steps
  • Identifying Tasks
  • Identifying Resources
  • Evaluating and Adapting
Creative Problem Solving Training Course - Lesson 11
Recording Lessons Learned
  • Planning the Follow-up Meetings
  • Celebrating Successes
  • Identifying Improvements
Creative Problem Solving Training Course - Lesson 12
Wrapping Up
  • Words from the Wise
  • Parking Lot
  • Action Plans and Evaluations

In-House Training We’ll focus on what matters most to you and tailor to your context

Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year.
  • Or get the $110.00 bundle and save.
Bite Size learning that people love
Not exactly what you needed? Try other courses in the Management and Supervision Courses Category