Emotional Intelligence (EQ) Training Course

Emotions can and do influence the way we act and react in the workplace. Emotional Intelligence (EQ) is the ability to recognize our behaviours, moods and impulses, and manage them in a positive way so that you can communicate more effectively, succeed at work and achieve your career and personal goals.

The PD Training Emotional Intelligence Course teaches you how to build stronger relationships, how to empathize with others, how to manage your stress levels, how to overcome challenging situations, diffuse personal conflicts and much more.

You'll learn skills like managing your non-verbal communication, how to interpret and manage your emotions and balance your optimism and pessimism, using coping methods and relaxation techniques and more. This course will make you more aware of your own thoughts and feelings and as a result improve your ability to interact with others both in the workplace and at home.

Many people have told us that this course has changed their lives for the better, so register today and get started improving your level of EQ.

This Emotional Intelligence Training Course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.

Contact us today for a group quote or register now into the next public course date.

Learning Outcomes
Course Outline
In-House
Training
Public Class
  • Learning Outcomes - Emotional Intelligence (EQ) Training Course

    After completing this course participants will have learned how to:

    • Define Emotional Intelligence (EQ)
    • Identify the benefits of emotional intelligence
    • Learn the four core skills required to practice emotional intelligence
    • Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
    • Read associated verbal and nonverbal communication
    • Successfully communicate with others in a non-verbal manner
    • Verbally communicate with others
    • Interpret and manage your emotions
    • Master tools to regulate and gain control of one’s own emotions
    • Articulate your emotions using the right language
    • Balance optimism and pessimism
    • Effectively impact others
    • Relate emotional intelligence to the workplace
    • Use the concepts and techniques in the workplace
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience

    ×

    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.




    Reviews

    Emotional Intelligence (EQ) Training Course Reviews:

    "Jack definitely has the right indepth knowledge. This was apparent, when away from the agenda/content he digressed intelligently to share more insights in a highly practical way. Competence and confidence are displayed."

    Phillip Securities

     

    "Jack was excellent!"

    Public Course Participant

     

    "The course has taught me to allow myself to change my perceptions and look at situations with less judgemental eyes to achieve a better outcome and solution to a problem/situation. The process shown by the instructor was clear and easy to follow."

    PPIS

     

    "Learned how to read, understand and respond to other people..."

     

    "LDP profile might useful for us communicate with people, will practice from now onward."

    ang from Samwoh Corporation Pte Ltd

     

    Singapore Power logo
    Trainer was very engaging.
    Singapore Power Services Ltd
    Budenheim logo
    Trainer is very engaging and able to create an proactive learning environment.
    Budenheim Singapore Pte Ltd
    Hitachi logo
    Thank you very much. I enjoyed a course, and it was quite helpful.
    Hitachi Singapore
    Visa logo
    Jack was a fanstastic facilitator and was able to engage the participants throughout the two days.
    Visa Inc
    Singapore Centre for Chinese Language logo
    I am happy I joined this course as Trainer Shana is very knowledgeable as she can analyse different situations that might happened for us. Thanks for her hard work.
    Singapore Centre for Chinese Language
    Pacific-Tec logo
    Interesting trainer with in-depth knowledge. Case study and sharing sessions were good.
    Pacific-Tec Scientific Pte Ltd
    NTUC Health logo
    Trainer, Jack, was very professional and delivered the course content in an excellent manner.
    NTUC HEALTH CO-OPERATIVE LIMITED
    Phillip Securities logo
    Jack definitely has the right indepth knowlerdge. This was apparent, when away from the agenda/content he digressed intelligently to share more insights in a higly practical way. Competence and confidence are displayed.
    Phillip Securities

    More happy clients



  • Course Outline - Emotional Intelligence (EQ) Training Course

    Download Emotional Intelligence (EQ) Training Course Outline

    Foreword:

    Healthy Emotions + Clear Thinking + Appropriate Action = High EQ

     

    Working in complete harmony with various types of individuals in the workplace is NOT always that easy. Your co-workers, bosses and clients surely do have different personalities. In order to better manage your emotions when dealing with diverse people, you need a high level of emotional intelligence.

     

    Emotional intelligence is a skill. And like any other skill, you can get better at it with training and practice. It allows you to read the style of individuals and adjust your communications accordingly.

     

    This fascinating one-day training course is useful for anyone who leads or works with other people, no matter what size the organization. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy and also include interpersonal skills.

     

    Participants will learn to develop and implement these competencies to enhance their relationships in work and life by increasing their understanding of social and emotional behaviors, and learning how to adapt and manage their responses in particular situations.

    Emotional Intelligence (EQ) Training Course - Lesson 1
    EQ - A Passing Fad?
    • The Power of Emotions
    • The Limbic System
    • Useful Models of Emotional Intelligence
    • Reflection
    Emotional Intelligence (EQ) Training Course - Lesson 2
    I Feel therefore I Am
    • Tuning in to your own emotions
    • Johari Window
    • Self-Control
    • Resilience
    • Reflection
    Emotional Intelligence (EQ) Training Course - Lesson 3
    The Emotions of Others
    • Interpersonal skills
    • Social Awareness and Empathy
    • Emotions and Culture
    • Reflection
    Emotional Intelligence (EQ) Training Course - Lesson 4
    Emotions @ Work
    • Influencing Others
    • Having difficult conversations
    • Dealing with change
    • Toxic Workplaces and Emotional Intelligence
    • Reflection
    Emotional Intelligence (EQ) Training Course - Lesson 5
    The Dark side
    • Manipulation
    • Emotional Honesty
    • Reflection
    Emotional Intelligence (EQ) Training Course - Lesson 6
    Leading and Emotions
    • Leadership and Emotional Intelligence
    • Emotional Agility
    • Cultivating EI in organisations
    • Reflection
    Emotional Intelligence (EQ) Training Course - Lesson 7
    Reflections
    • Create an Action Plan
    • Accountability = Action
    • References

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
  • Public Class Dates for Emotional Intelligence (EQ) Training Course

    Details:

    • Time: 9:00 AM - 4:30 PM
    • Small classes, average 5 people, max 16
    • Pay on Invoice or by Credit Card

    Questions:

    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    When you book a Public Class with PD Training you can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Transfer policy

    100% Transfer Policy

    If an unforseen event prevents public class attendance, no problem. Transfer to new person/course/date/city.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
    Location Date 1 Date 2 Date 3 Date 4
    Singapore
    108 Robinson Road Singapore
    Sep 4
    1 day course
    SGD$600.00
    Click to book
    Filling fast
    Oct 18
    1 day course
    SGD$600.00
    Click to book
    Filling fast
    Nov 9
    1 day course
    SGD$600.00
    Click to book
    Filling fast
    Dec 6
    1 day course
    SGD$600.00
    Click to book
    Filling fast
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