The Emotional Intelligence (EQ) For Professionals training course in Singapore teaches you how to develop your emotional intelligence or your ability to manage your responses based on your objective assessment of different personalities and situations.

After completing this one-day course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language, the benefits of having a high EQ both at home and in the workplace, and much more.

This newly found emotional "awareness" allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.

Emotions can and do influence the way we act and react in the workplace. Emotional Intelligence (EQ) is the ability to recognize our behaviours, moods and impulses, and manage them in a positive way so that you can communicate more effectively, succeed at work and achieve your career and personal goals.

The PD Training Emotional Intelligence Course teaches you how to build stronger relationships, how to empathize with others, how to manage your stress levels, how to overcome challenging situations, diffuse personal conflicts and much more.

You'll learn skills like managing your non-verbal communication, how to interpret and manage your emotions and balance your optimism and pessimism, using coping methods and relaxation techniques and more. This course will make you more aware of your own thoughts and feelings and as a result improve your ability to interact with others both in the workplace and at home.

Many people have told us that this course has changed their lives for the better, so register today and get started improving your level of EQ.

This Emotional Intelligence Training Course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.

Contact us today for a group quote.

Your Learning Outcomes
Emotional Intelligence (EQ) for Professionals Training Course

After completing this course participants will have learned how to:

  • Define Emotional Intelligence (EQ)
  • Identify the benefits of emotional intelligence
  • Learn the four core skills required to practice emotional intelligence
  • Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
  • Read associated verbal and nonverbal communication
  • Successfully communicate with others in a non-verbal manner
  • Verbally communicate with others
  • Interpret and manage your emotions
  • Master tools to regulate and gain control of one’s own emotions
  • Articulate your emotions using the right language
  • Balance optimism and pessimism
  • Effectively impact others
  • Relate emotional intelligence to the workplace
  • Use the concepts and techniques in the workplace
Duration: 1.0 day course



Reviews

Emotional Intelligence (EQ) for Professionals Training Course Reviews:

"Jack definitely has the right indepth knowledge. This was apparent, when away from the agenda/content he digressed intelligently to share more insights in a highly practical way. Competence and confidence are displayed."

Phillip Securities

 

 "Jack was excellent!"

Public Course Participant

 

"The course has taught me to allow myself to change my perceptions and look at situations with less judgemental eyes to achieve a better outcome and solution to a problem/situation. The process shown by the instructor was clear and easy to follow."

PPIS

 

"Learned how to read, understand and respond to other people..."

 

"LDP profile might useful for us communicate with people, will practice from now onward."

Samwoh Corporation Pte Ltd

 

"Excellent trainer, venue and day."

Tankers Pte Ltd

 

Singapore Power logo
Trainer was very engaging.
Singapore Power Services Ltd
Budenheim logo
Trainer is very engaging and able to create an proactive learning environment.
Budenheim Singapore Pte Ltd
Hitachi logo
Thank you very much. I enjoyed a course, and it was quite helpful.
Hitachi Singapore
Visa logo
Jack was a fanstastic facilitator and was able to engage the participants throughout the two days.
Visa Inc
Singapore Centre for Chinese Language logo
I am happy I joined this course as Trainer Shana is very knowledgeable as she can analyse different situations that might happened for us. Thanks for her hard work.
Singapore Centre for Chinese Language
Pacific-Tec logo
Interesting trainer with in-depth knowledge. Case study and sharing sessions were good.
Pacific-Tec Scientific Pte Ltd
NTUC Health logo
Trainer, Jack, was very professional and delivered the course content in an excellent manner.
NTUC HEALTH CO-OPERATIVE LIMITED
Phillip Securities logo
Jack definitely has the right indepth knowlerdge. This was apparent, when away from the agenda/content he digressed intelligently to share more insights in a higly practical way. Competence and confidence are displayed.
Phillip Securities

More happy clients



Course Outline
Emotional Intelligence (EQ) for Professionals Training Course

Download Emotional Intelligence (EQ) for Professionals Training Course Course Outline

Foreword:

Healthy Emotions + Clear Thinking + Appropriate Action = High EQ

Working in complete harmony with various types of individuals in the workplace in Singapore is NOT always that easy. Your co-workers, bosses and clients surely do have different personalities. In order to better manage your emotions when dealing with diverse people, you need a high level of emotional intelligence.

Emotional intelligence is a skill. And like any other skill, you can get better at it with training and practice. It allows you to read the style of individuals and adjust your communications accordingly.

This fascinating one-day training course is useful for anyone who leads or works with other people, no matter what size the organization. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy and also include interpersonal skills.

Participants will learn to develop and implement these competencies to enhance their relationships in work and life by increasing their understanding of social and emotional behaviors, and learning how to adapt and manage their responses in particular situations in Singapore.

Emotional Intelligence (EQ) for Professionals Training Course - Lesson 1
EQ - A Passing Fad?
  • The Power of Emotions
  • The Limbic System
  • Useful Models of Emotional Intelligence
  • Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 2
I Feel therefore I Am
  • Tuning in to your own emotions
  • Johari Window
  • Self-Control
  • Resilience
  • Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 3
The Emotions of Others
  • Interpersonal skills
  • Social Awareness and Empathy
  • Emotions and Culture
  • Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 4
Emotions @ Work
  • Influencing Others
  • Having difficult conversations
  • Dealing with change
  • Toxic Workplaces and Emotional Intelligence
  • Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 5
The Dark side
  • Manipulation
  • Emotional Honesty
  • Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 6
Leading and Emotions
  • Leadership and Emotional Intelligence
  • Emotional Agility
  • Cultivating EI in organisations
  • Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 7
Reflections
  • Create an Action Plan
  • Accountability = Action
  • References

In-House Training We’ll focus on what matters most to you and tailor to your context


Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for
Emotional Intelligence (EQ) for Professionals Training Course

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)
  • Live online interactive session with an expert trainer

Questions:

Live Online Money Icon

SGD$100 Discount!

Every Live Online Class Booking Entitles
you to a SGD$100 discount on an
in-person public class.
(Discount valid for 18-months)

Instructor Led

Looking for a full-day course in a physical room? Check the calendars in Aus and NZ

No classes scheduled at the moment. Please call PD Training at 3158 3955 to discuss your training requirements.

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Not exactly what you needed? Try other courses in the Personal Development Courses Category

 
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