This Dealing with Difficult People in Workplace training course in Singapore will teach you how to reduce or remove problem conditions in a workplace. It covers many different scenarios that can occur in a workplace like disagreeing with other employees, working with aggressive and unreasonable individuals or handling bullies in the workplace.
Learn key skills like how to benefit from confrontation, how to diffuse other people's anger, how to "de-stress" yourself, how to use positivity to over come negative behavior and much more!
This training course provides you with the techniques and tools to handle these circumstances, attain mediation and demonstrates how important it is to intervene and manage conflicts.
This Dealing with Difficult People in the Workplace training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers or attended via our public schedule.
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Unfortunately, dealing with difficult individuals in a workplace in Singapore can be very stressful and draining and many people just don’t have the skills required to manage these situations. If you want to improve your ability and tolerance when dealing with these complicated individuals, you should consider enrolling in a training course on Dealing with Difficult People in Workplace with PD Training?
During the training course, participants learn how to approach difficult people, understand and influence them so that a successful resolution can be achieved without negativity and damage.
The course includes training in recognizing attitudes and actions that impact others, using effective techniques to deal with difficult people, using tools to deal with anger, developing coping strategies, understanding motives and behaviors, and more.
Dealing With Difficult People in the Workplace - Lesson 1
The Three Ds
Dealing With Difficult People in the Workplace - Lesson 2
It all starts with me
Dealing With Difficult People in the Workplace - Lesson 3
Communication is Key
Dealing With Difficult People in the Workplace - Lesson 4
Dealing with Particular Behaviors
Dealing With Difficult People in the Workplace - Lesson 5
Reasonable and Unreasonable Managers
Dealing With Difficult People in the Workplace - Lesson 6
Dealing With Difficult People in the Workplace - Lesson 7
In-House training benefits:
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
1/2 Price Coaching
We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.
The confidence of booking with an acclaimed multi national training company.
Support, reinforcement & extension eLearning and videos in the App.
org' ment vt. sounds like augment
1. to make greater;
2. to increase impact
Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.
The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.×