Foundation Skills for Elite Personal and Executive Assistants Course
Personal assistants (PA's) and secretaries are some of the most important people in any organization. This course empowers your personal assistant with the skills and techniques to become even more efficient, productive and professional.
The PD Training Foundation Skills for Elite Personal and Executive Assistants Training Course provides personal assistants and secretaries with the techniques to become well-organized, efficient and well-prepared for today’s evolving workplace. Participants in this course will enhance and develop their skills to communicate effectively with all levels of staff.
Learn key skills like managing meetings and travel itineraries, managing conflict, the basics of reading and using body language, basic project management skills, active listening techniques and more.
This practical training course provides techniques you can really use!
Contact us today for a group quote.
| Course name | Length | Outline | Next class |
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| Business Etiquette Training | 1.0 day course |
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| Meeting Management | 1.0 day course |
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| Personal Productivity Training | 1.0 day course |
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| Professional Telephone Skills | 1.0 day course |
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| Time Management Training | 1.0 day course |
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| Foundation Skills for Elite Personal and Executive Assistants | 1.0 day course |
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| Foundation Skills for New HR Officers | 1.0 day course |
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| Bookkeeping Fundamentals | 1.0 day course |
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| Minute-Taking Training | 1.0 day course |
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| Computer Basics Foundation Training | 1.0 day course |
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| Advanced Skills for Elite Personal and Executive Assistants | 1.0 day course |
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Every time you book with us we help give access to life changing education, meals and resources to someone around the world. So far we have made 14,652 giving impacts on our clients behalf.
"It was a cozy class with only three students. We are able to focus better and the trainer is able to give her attention to us."
The Bank of Tokyo-Mitsubishi UFJ Ltd
"Small group for learning. Trainer was able to get us engaged in conversation and participate in activities."
-National Gallery Singapore
"Course and trainer was informative and practical. Learned some new ways of handling work and processes in this new digital environment where bosses are very different from those one generation ago."
-Melissa Tan
Download Foundation Skills for Elite Personal and Executive Assistants Course Outline
Executive or Personal Assistant plays a big role in any organization in Singapore as they are the primary point of contact for internal and external clients and business partners. PA's perform a wide array of jobs each work day such as following-up communications and schedules, managing meetings and recording important meetings. Enhance your personality and job skills through enrolling in the Foundation Skills for Elite PA's and Executive Assistants training course from PD Training.
In this Foundation Skills for Elite PA's Training Course you will learn the skills to help you use your resources efficiently, manage your time wisely, communicate effectively and collaborate with others skillfully.
The practical skills and techniques you will learn in this course will help you support your manager, and present 'your team of two’ as a professional, confidence-inspiring team.
Advanced Skills for Elite PA's and Executive Assistants Training Course
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Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 1
The Effective PA
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Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 2
Your winning style and how best to communicate with your Manager
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Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 3
Set up for Success
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Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 4
Working in Sync
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Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 5
Time Management
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Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 6
Prioritization to keep you on Track
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Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 7
Meetings to run without a Hitch! |
Foundation Skills for Elite Personal and Executive Assistants Training Course - Lesson 8
Reflections
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We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you if you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
Pre course activity & chat with the trainer about personal learning goals
At the course conclusion participants are encouraged to add an action plan and select an accountability buddy
We welcome your participants for Refresher Training on our public classes at no cost for 12-months (subject to availability)
All made easy via our orgmenta participant app
Designed to be easy to use for Team Leaders, Managers, Trainers or other nominated Learning Champions these packs have 6 simple and quick activities to reinforce learning from the original course.
When you choose this option, we provide your nominated Learning Champions with a 90-minute session in how to run the activities so they have the resources and confidence to integrate these into your normal team meetings or as stand alone lunch 'n' learn sessions.
Make it Stick packs are available for all PDT Signature Series courses.
Our Trainers can come back onsite and run coaching and reinforcment sessions for your team members. These sessions are most commonly 90-minutes long, and are designed to help people share and collaborate, helping them gain insights and confidence to apply what they learned so you see value from the investment in training with a lasting change.
Our purpose is to deliver lasting impact, and we believe this is a powerful step in achieving lasting change, so to encourage you to give your people that extra opportunity to really see change, if you book a follow up session within 90-days of the original course date, we’ll come back onsite for 1/2 price.
Many of the 'aha' moments in courses can come from the increased awareness of ourselves and our colleagues, these come through the REACH Profiles that is integrated into many of our courses.
The insights lead us to better recognise our tendencies and strengths, understand how to be more mindful of adapting to the needs and preferences of our team and our customers.
The insights are put into practice by appreciating the benefits of our diversity and either learning to adapt or implementing a strengths-based management approach.
We have a great range of high quality products that can keep these impactful moments top of mind back in the workplace.
The REACH Team Visualizer/Reminder can be used in multiple ways in both training and in the office. When displayed in a high traffic area REACH will be kept top of mind. Below are guidelines for use of the REACH Team Visualizer / Reminder which is also in downloadable format.
The REACH Team Visualizer / Reminder comes in two sizes of A0 841 x 1189 mm and A1 594 x 841 mm and is made from a sturdy 5mm corflute.
REACH to my Team Visualizer / Reminder guidelines for use
REACH Cubes are designed to build empathy and grow an appreciation for thinking differently. They encourage productive and positive interactions in the workplace, workshop or personal development sessions. They can be used in any creative way to grow REACH and below we have provided two recommended activities for use. The REACH Cubes pack comes with 4 REACH Cubes one representing each REACH Quadrant. Each REACH Cube is 7.5 cm squared and are made from durable EVA Foam.
When people are participating in activities during REACH workshops, training or personal development sessions provide each participant with a REACH Cube and ask them to complete the activity or interaction Thinking and Behaving based on what REACH Cube was provided to them.
Are they the Advisor focused on detail and doing?
or a Coach focused on People and Action?
This brings a whole new level of empathy building and appreciation for the strength of thinking differently.
After REACH has been introduced using the REACH Training continue to keep REACH alive in the workplace by providing each person with a set of 4 REACH cubes to take back to their work space.
Personal REACH and the REACH of their colleagues can be grown by using these cubes on a regular basis with these great ideas:
Stack your REACH Cubes on your desk and on top of the stack place the cube that is reflecting your current REACH zone. Ensure that you have the side that says “Thanks for dropping by, right now I am in my __________ quadrant” facing outward so those approaching your work space know how you are feeling and acting at that current time. This is designed to help those around you recognise different behaviours/responses they may or may not receive from you based on the situation and REACH zone.
Use your REACH Cubes to be mindful of your interactions with others. Whilst interacting use the cubes to review your behaviours and actions. Take up the cube of the quadrant you currently feel you are in and review these sides: Think before I act: Is this what I need to be right now? Flip the cube over to the side of the profile overview and think about the style in which you are Communicating, Conflict-handling, Delegating etc. Is this what you need to be to REACH the person you are interacting with? If not find the REACH Cube that best suits the situation and maximises your REACH with that person and use the profile overview to help guide your interaction.
Download REACH Cubes Activity FileLearn to REACH Labels are a great low-cost substitute for the REACH Caps or REACH Cubes or the more physically interactive REACH Floor Mat. They work well in small and large team activities and can be used as a quick way to identify how others act and think through a different quadrant that is not theirs. They can learn to appreciate the different communication, conflict handling, delegating, planning and learning styles of others and through this increase their REACH.
The REACH Labels are made of a high quality fabric sticky labels that are designed to last all day training sessions.
These work well after training when stuck to people’s monitors or workstations.
View all of the REACH Training and reinforcement products Here
At your workplace
In our Training Rooms
In our Online Training Room
