Foundation Skills for Elite Personal and Executive Assistants Training Course
Personal assistants (PA's) and secretaries are some of the most important people in any organization. This course empowers your personal assistant with the skills and techniques to become even more efficient, productive and professional.
The PD Training Foundation Skills for Elite Personal and Executive Assistants Training Course provides personal assistants and secretaries with the techniques to become well-organized, efficient and well-prepared for today’s evolving workplace. Participants in this course will enhance and develop their skills to communicate effectively with all levels of staff.
Learn key skills like managing meetings and travel itineraries, managing conflict, the basics of reading and using body language, basic project management skills, active listening techniques and more.
This practical training course provides techniques you can really use!
Contact us today for a group quote.
| Course name | Length | Outline | Next class |
|---|---|---|---|
| Business Etiquette Training | 1.0 day course | View schedule | |
| Meeting Management | 1.0 day course | View schedule | |
| Personal Productivity Training | 1.0 day course | View schedule | |
| Professional Telephone Skills | 1.0 day course | View schedule | |
| Time Management Training | 1.0 day course | View schedule | |
| Foundation Skills for Elite Personal and Executive Assistants | 1.0 day course | View schedule | |
| Foundation Skills for New HR Officers | 1.0 day course | View schedule | |
| Minute-Taking Training | 1.0 day course | View schedule | |
| Computer Basics Foundation Training | 1.0 day course | View schedule | |
| Advanced Skills for Elite Personal and Executive Assistants | 1.0 day course | View schedule |
"It was a cozy class with only three students. We are able to focus better and the trainer is able to give her attention to us."
The Bank of Tokyo-Mitsubishi UFJ Ltd
"Small group for learning. Trainer was able to get us engaged in conversation and participate in activities."
-National Gallery Singapore
"Course and trainer was informative and practical. Learned some new ways of handling work and processes in this new digital environment where bosses are very different from those one generation ago."
-Melissa Tan
Executive or Personal Assistant plays a big role in any organization in Singapore as they are the primary point of contact for internal and external clients and business partners. PA's perform a wide array of jobs each work day such as following-up communications and schedules, managing meetings and recording important meetings. Enhance your personality and job skills through enrolling in the Foundation Skills for Elite PA's and Executive Assistants training course from PD Training.
In this Foundation Skills for Elite PA's Training Course you will learn the skills to help you use your resources efficiently, manage your time wisely, communicate effectively and collaborate with others skillfully.
The practical skills and techniques you will learn in this course will help you support your manager, and present 'your team of two’ as a professional, confidence-inspiring team.
Advanced Skills for Elite PA's and Executive Assistants Training Course
See the Live Online tab for the course outline for the live online course
|
Topic 1
The Effective PA
|
Topic 2
Your winning style and how best to communicate with your Manager
|
|
Topic 3
Set up for Success
|
Topic 4
Working in Sync
|
|
Topic 5
Time Management
|
Topic 6
Prioritization to keep you on Track
|
|
Topic 7
Meetings to run without a Hitch! |
Topic 8
Reflections
|
When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people connecting online, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
Download Live Online Course Outline (PDF)
|
Topic 1
Set up for Success
|
Topic 2
Working in Sync
|
|
Topic 3
Time Management
|
Topic 4
Prioritisation to Keep You on Track
|
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
Multi-modal Reinforcement
Support, reinforcement & extension eLearning and videos in the App.
|
Foundation Skills for Secretaries
Training Course - Lesson 1
Getting Organised (Part 1)
|
Foundation Skills for Secretaries
Training Course - Lesson 2
Getting Organised (Part 2)
|
|
Foundation Skills for Secretaries
Training Course - Lesson 3
Managing Time
|
Foundation Skills for Secretaries
Training Course - Lesson 4
Getting it all Done on Time
|
|
Foundation Skills for Secretaries
Training Course - Lesson 5
Special Tasks
|
Foundation Skills for Secretaries
Training Course - Lesson 6
Verbal Communication skills
|
|
Foundation Skills for Secretaries
Training Course - Lesson 7
Non-Verbal Communication skills
|
Foundation Skills for
Assistants Training Course - Lesson 8
Empowering Yourself
|
|
Foundation Skills for Secretaries
Training Course - Lesson 9
The Team of Two
|
Foundation Skills for Secretaries
Training Course - Lesson 10
Taking Care of Yourself
|
At your workplace
In our Training Rooms
In our Online Training Room
Dealing with Email