This insightful,half-day workshop teaches participants how to identify what are their strengths, and why playing to those strengths makes a real difference in improving how people and their organisations perform. The course also recognises that human beings are not perfect and provides strategies for discovering areas for improvement and developing strategies to improve.
In addition to becoming more self-aware, participants will also learn to identify and encourage a strengths-based development in others leading to better engagement, improved well-being, reduced stress and greater life satisfaction overall.
Participants also review how research has proven that the simple act of expressing gratitude is a powerful means of making employees feel valued. The course will give participants an understanding of how to create a culture of gratitude and how as individuals they can cultivate their own personal habit of gratitude.
Organisations exist to serve others. The course gives participants a simple and effective tool to ‘get into the shoes’ of their customers to understand what they are thinking and feeling in their customer journey, and how to express empathy with thier customers.
We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request.
These courses are facilitated in English, and are open to people from different industries across New Zealand, Australia, Singapore, Malaysia and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs.
|Course name||Length||Outline||Next class|
|Assertiveness & Self Confidence Training||1.0 day course|
|Communication Skills Training||1.0 day course|
|Conflict Resolution Training||1.0 day course|
|Customer Service Training||1.0 day course|
|Facilitation Skills||1.0 day course|
|Leadership Development Training||2.0 day course|
|Professional Telephone Skills||1.0 day course|
|Public Speaking Training||1.0 day course|
|Sales Training||1.0 day course|
|Supervising Others Training||1.0 day course|
|Time Management Training||1.0 day course|
|Train the Trainer Training||3.0 day course|
|Foundation Skills for Elite Personal and Executive Assistants||1.0 day course|
|Emotional Intelligence (EQ) for Professionals Training Course||1.0 day course|
|Excel 2010 Advanced||1.0 day course|
|Office Upgrade 2010||1.0 day course|
|Minute-Taking Training||1.0 day course|
|Advanced Skills for Elite Personal and Executive Assistants||1.0 day course|
|PPA - Resilience and You||0.5 day course|
|PPA - Problem Solving with a Growth Mindset||0.5 day course|
|PPA - Identifying Difference as Opportunities||0.5 day course|
|PPA - Taking Productivity to the Next Level||0.5 day course|
|PPA - Building Team Synergy||1.0 day course|
Maximising Productivity, Proactivity and Quality
In this half-day interactive workshop, participants will learn how to identify strengths in themselves and as well as identifying areas for improvement for themselves.
Next they learn how to implement a strengths-based professional development style and how to identify strengths and areas for improvement in others.
Following on from that is an exercise in gratitude and how implementing an "Attitude of Gratitude" can have a positive impact on both their lives and the lives of others.
The workshop finishes up with a focus on how to best engage with customers with empathy and gaining an understanding of how to best align with what customers really want and need.
In collaboration with our clients, trainers, participants across the globe and our research & development partners (The OrgDev Institute and Leading Dimensions Consulting), PD Training has developed Productive People Advantage (PPA) program, designed for the needs of today to prepare your people and organisation to have a sustainable advantage tomorrow.
PD Training's new signature series program - Productive People Advantage brings together the best activity-based learning, incorporates practical workplace tools, and leverages the latest research in neuroscience, psychometric profiling and emotional intelligence in new ways to develop and measure previously elusive to target or measure capabilities.
In conjunction with the other PPA courses, this helps give people and organisations a competitive advantage through more productive people.
Identifying Difference as Opportunities - Lesson 1
The Strength of Diversity and the Diversity of Strengths
Identifying Difference as Opportunities - Lesson 2
Strengths Based on Management
Identifying Difference as Opportunities - Lesson 3
The Power of Gratitude
Identifying Difference as Opportunities - Lesson 4
Identifying Difference as Opportunities - Lesson 5
When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people dialling in, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
|Online Course||Date 1||Date 2||Date 3||Date 4|
PPA - Identifying Difference as Opportunities - 3hoursTime: 7:00 AM - 10:00 AM SGT
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
The confidence of booking with an acclaimed multi national training company.
Support, reinforcement & extension eLearning and videos in the App.