Lean Six Sigma Introduction

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Developed for the manufacturing industry, and established using numerous time-tested current quality measurement theories, Lean Six Sigma is rapidly achieving popularity in the service industry because of the advanced improvements and cost reductions it offers. Whether a company is small or large, provides services or manufactures products, it can profit from the techniques and tools of this Lean Six Sigma Introduction training course.

Lean Six Sigma Introduction Training Courses, full of practical hands-on activities, are run by Lean Six Sigma experts in Singapore.

This Lean Six Sigma Introduction training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.

Contact us today for a group quote.

Learning Outcomes
Course Outline
  • Learning Outcomes - Lean Six Sigma Introduction

    Obtain a working understanding of Process Management, Six Sigma and Lean

    • Know and apply the basic concepts
    • Demonstrate use of the terminology

    Comprehend daily work as a process-oriented activity

    • Understand process inputs and outputs
    • Understand process flow and know what determines value add vs. non-value add
    • Understand how the processes you are a part of fit into the larger set of processes needed in delivering value to the customer

    Perform Process Mapping and characterization

    • Create a detailed Process Map of a process you are personally involved in.
    • Prioritize significant outputs from the process and quantify their level of performance to requirements.
    • Identify inputs and their relationship to the significant outputs.

    Perform process improvement activities

    • Improve a process you are personally involved in using Process Management, Six Sigma methods and Lean Principles to improve its performance.
    • Continue to improve other processes.


    Establish control mechanisms and monitoring processes to sustain an existing process and/or any improvements you make.

    Duration: 1 day course

  • Course Outline - Lean Six Sigma Introduction

    Download Lean Six Sigma Introduction Outline


    A universal method to problem solving, Lean Six Sigma is a statistical tool and detailed process of interventions that enables companies to identify which business processes aren’t performing as desired, determine the underlying causes of problems, evaluate and improve contributing issues and sustain gains in improvement.

    This course has been developed to enhance the knowledge and capability of people involved in the daily operation of business processes.

    The goal of this training is to:

    • Increase your knowledge of Process Management, Six Sigma and Lean techniques as Business Process Improvement methodologies.
    • Increase your skills at improving the ease and performance of the processes in which you work.
    • To gain an understanding of your role as a process team member for the achievement of business success.
    • To select and improve one of the process you either own or work in.
    Lean Six Sigma Introduction - Lesson 1
    Understanding Lean
    • About Six Sigma
    • About Lean
    • History behind Lean
    • Toyota Production Systems
    • The Toyota Precepts
    Lean Six Sigma Introduction - Lesson 2
    Liker’s Toyota Way
    • Philosophy
    • Process
    • People and Partners
    • Problem Solving
    Lean Six Sigma Introduction - Lesson 3
    The TPS House
    • The Goals of TPS
    • The First Pillar: Just In Time (JIT)
    • The Second Pillar: Jidoka (Error-Free Production)
    • Kaizen (continuous improvement)
    • The foundation of the house
    Lean Six Sigma Introduction - Lesson 4
    The Five Principles of Lean Business
    • Value
    • Value stream
    • Flow
    • Pull
    Lean Six Sigma Introduction - Lesson 5
    The First Improvement Concept (Value)
    • Basic characteristics
    • Satisfiers
    • Delighters
    • Applying the Kano Model
    Lean Six Sigma Introduction - Lesson 6
    The Second Improvement Concept (Waste)
    • Muda
    • Mura
    • Muri
    • The New Wastes
    Lean Six Sigma Introduction - Lesson 7
    The Third Improvement Concept (Variation)
    • Common Cause
    • Special Cause
    • Tampering
    • Structural
    Lean Six Sigma Introduction - Lesson 8
    The Fourth Improvement Concept (Complexity)
    • What is complexity?
    • What causes complexity?
    • How to simplify?
    Lean Six Sigma Introduction - Lesson 9
    The Fifth Improvement Concept (Continuous improvement)
    • The PDSA Cycle (Plan, Do, Study, Act)
    • The DMAIC Method
    Lean Six Sigma Introduction - Lesson 10
    The Improvement Toolkit
    • Gemba
    • Genchi Genbutsu
    • Womack’s Principle
    • Kaizen
    • A Roadmap for implementation

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training

    Choose the Training Location

    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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