Business Writing for the Modern Workplace

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Writing proper business-related documents in today's workplace requires a solid understanding of the fundamentals behind how specific documents should be approached, designed and edited.  Written communications in the workplace should be concise, yet thorough and well laid out. 

Technology enabled communications should also be well thought out and designed to get the correct message across, while avoiding any potential misinterpretation.

This newly designed course targets how to create business documents in the modern workplace, which takes into account the many forms that modern communication can take, and teaches participants how to best align their message with the appropriate documentation and device.

Learning Outcomes
Course Outline
  • Learning Outcomes - Business Writing for the Modern Workplace

    After completing this course participants will be able to:

    • Understand Basic Writing Principles
    • Know Common Forms of Business Communication
    • Review Personality Types When Communicating
    • Identify and Understand Your Audience
    • Understand the Writing Process
    • Review English Language Fundamentals
    • How to Write With Clarity
    • Write Within Workplace Constraints
    • Choose Most Effective Wording
    • Use Effective Editing and Proofreading
    • Create Useful References and Appendices
    • Understand Email Etiquette
    • Effective Report Writing
    • Create an Action Plan
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience


    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.


    Business Writing for the Modern Workplace Reviews:

    "I am always looking for ways to improve how I communicate with colleagues, customers and stake holders. The course has made me re-think structure and content when communicating. Also, very useful to have the appendixes at the back with punctuation and grammar."

    National Accreditation Authority for Translators and Interpreters

    "I found the course quite helpful with my current duties. It gave me an insight for a better understanding when creating/preparing business emails."

    -National Accreditation Authority for Translators and Interpreters

    "Course content was extremely relevant and I will benefit immediately. Troy's delivery was engaging, informative and memorable."

    "What a great a course, was aligned to our needs and taught us loads on different types of audiences!"

    -Technology One

    "Overall the course met our needs and Anna did a great job throughout the day."

    "I found the information the trainer provided was exceedingly helpful."

    "Excellent refresher on good business writing."

    -SafeWork SA

    "Really enjoyed the mind map I think that is something I will use very regularly.

    "Good content and Kate did a really good job of tailoring the information for the group on the way though the course.

    "The content of the course was broad but covered items I found very useful. There was also time to ask for any random questions we may have.

    -Collins Foods

    "Content of the course reinforced learned skills."

    "I found the individual activities really helpful. Then to get individual feedback from Sanet really helped my learning."

    "Handy tips and sayings to help remember part of content."

    -Western Downs Regional Council

    More happy clients

  • Course Outline - Business Writing for the Modern Workplace

    Download Business Writing for the Modern Workplace Outline


    Learn how to write for various audiences and personality types by utilising the unique PD Training personality profiling tools in class.  This new course takes into consideration the latest in modern communications platforms and empowers participants to be more effective writers.

    Modern communication requires an awareness of multiple audience types and multiple device utilisation to assure the message is clear, concise and not lost between the various platforms available in the modern workplace.  PD Training's Business Writing for the Modern Workplace course is ideal for reviewing the basics and learning the latest in modern writing techniques.

    Business Writing for the Modern Workplace - Lesson 1
    From Texting to Boardroom Paper
    • Everyone is a business writer
    • Universal Principles of Good Writing
    • Forms and Formats
    • Common Forms of Business Writing
    • The Principle of ‘Purpose’
    • Reflection
    Business Writing for the Modern Workplace - Lesson 2
    Who am I Writing For?
    • The Principle of ‘Audience’
    • LDP Review – communication preferences
    • Understanding the Audience
    • Writing for a Global Audience
    • Reflection
    Business Writing for the Modern Workplace - Lesson 3
    The Blank Page
    • The Principle of ‘Structure’
    • The Writing Process
    • Starting
    • Writing
    • Finishing
    • Reflection
    Business Writing for the Modern Workplace - Lesson 4
    English Still Matters
    • Texting – a legitimate form of language
    • Write it Once. Make it Count
    • English Fundamentals
    • The ‘plain’ Truth
    • The Principle of Clarity
    • Reflection
    Business Writing for the Modern Workplace - Lesson 5
    Writing within Constraints
    • The Space-Time Continuum
    • The Principle of ‘Concision’
    • Word Choice
    • Reflection
    Business Writing for the Modern Workplace - Lesson 6
    Click with Confidence
    • Wait! The Pressure to Hit ‘send’
    • Edit, Edit, Edit
    • The Principle of Proofing
    • Reflections
    Business Writing for the Modern Workplace - Lesson 7
    • Create an Action Plan
    • References
    • Appendix
    • Commonly Confused Words
    • Punctuation
    • Email Etiquette
    • Using MS Word Readability Score
    • Structuring a Business Report
    • Add Your Own Writing Tips

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training

    Choose the Training Location

    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.

The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.

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