This Negotiation Skills training course in Singapore provides participants practical negotiation techniques applicable in various situations. To gain proficiency in negotiation requires practice, so the course provides you with tips for competent pre-negotiation planning, and by working in pairs or small groups to prepare for situations that require negotiation.

In this Negotiation Skills training course from PD Training, you will learn negotiation theories and obtain the opportunity to apply them to different scenarios. Learn key skills like identifying the various types of negotiations, understand the various phases of the negotiation process, knowing what information to share and what should be held back, dealing with personal attacks and how to reach a consensus. This is training tailored for you!

This Negotiation training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers or attended via our public schedule.

Contact us today for a group quote.

Your Learning Outcomes
Negotiation Training Course

By the end of this training session, participants will be able to:

  • Explain the basic types of negotiations
  • Learn the phases of negotiations & gain the skills necessary for successfully negotiating
  • Apply basic negotiating concepts (WATNA, BATNA, WAP & ZOPA)
  • Lay the groundwork for negotiation
  • Identify what information to share & what information to keep to your self
  • Master basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Demonstrate how to reach a consensus & set the terms of agreement
  • Deal with personal attacks & other difficult issues
  • Apply the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else
Duration: 1.0 day course



Reviews

Negotiation Training Course Reviews:

"The most useful part of the course is to be able to understand and in future apply the negotiation processes in my course of work. The pace of the course is satisfactory and the trainer had provided his attention to my questions all the time. This course is useful and should be rolled out to the rest of the staff in my organisation."

NetLink Trust


Was a lot of fun! Not just a training course but interaction was good.

-Metcash/IGA


The course included other ways of reading the different personalities in people and negotiating with the
relevant personalities types I found most useful.

-Metcash/IGA


It was great that Suzanne engaged the audience all day without PowerPoint. Suzanne's delivery, knowledge communication and personality shone through and it was a pleasure to learn with such a competent, professional trainer.

-Metcash/IGA


Troy really knew his stuff, and made the training fun and enjoyable. I always dread these things, but I had a great time, and learnt things too!

-Maccaferri Australia


Scott was a great facilitator, I have a short attention span and was expecting to drift off during an all day session, however Scott's style and enthusiasm kept me engaged the whole day!

-Sportscover


Trainer was fantastic. The use of no PowerPoint was fantastic!

-Australian Sports Commission


Andrew was a great, knowledgeable presenter and the course highlighted to me some of the strategies I can implement in the future, instead of avoiding the conversations! Really enjoyed the course. Thank you.

-Australian Sports Commission


I thought the fact that we didn't have to refer to PowerPoint slides was a huge benefit! This was able to engage us in discussion throughout the day. The trainer (Andrew) did a fantastic job of facilitating the session.

-Australian Sports Commission


This was one of the most engaging development sessions I've attended in some time. Thank you for providing a relevant, useful and engaging day.

-Coal Services Pty Ltd


Overall, the course material and presentation was really excellent and very useful. I am really keen to use the information I learnt when communicating with my customer.

-Cisco Systems Australia Pty Limited


It was great to relate the course content with latest physiological research.

-Cisco Systems Australia Pty Limited


Anne was very good and had excellent knowledge on content and real life examples. Would recommend this course for most employees.

-Queensland Rail


Most useful part was the interactive nature of the course along with some great pieces of information that I will use.

-Queensland Rail


The course was delivered in passionate manner. The facilitator Ann, made the course enjoyable and interactive, one of the better courses that I have attended.

-Queensland Rail


I really enjoyed the trainer and atmosphere in which the learning environment was so open and friendly. Thank you for the consideration for my personal needs. Definitely will recommend and hope to attend more courses in the future.

-Meales Concrete Pumping


The trainer (Jack) was an excellent teacher who made the course relevant to our needs. I also liked how we would use challenging questions to help us really think about certain situations and how these skills can be useful for us.

-Gen-I (AAPT)


It was a really great day, cannot speak highly enough of the trainer and her energy/enthusiasm. It made what could have been very dry subject matter a lot more interesting.

-The Sound Alliance


Anne was a fantastic trainer. The training course was small and interactive. A great training course.

-Freshcare Ltd


Great course, trainer made the course. Very interesting and informative. There will be a number of others from my work who will also book for January 2013.

-Wridgways Relocation Services


Good training session. I took away a lot.

-Advantage Retail Management Pty Ltd T/as Lease1


More happy clients



Course Outline
Negotiation Training Course

Download Negotiation Training Course Outline

Foreword:

Negotiation is required everyday when communicating within any business or organizations in Singapore. You negotiate constantly – with colleagues, employees, clients and business partners; even with family members! Did you know that successful negotiation involves self-awareness, preparation and putting these elements into practice?

Gain the confidence you need to resolve a point of difference, or the advantage in the outcome of a discussion, produce an agreement upon courses of action, or bargain for individual or collective advantage. Negotiation is a process which can lead to positive outcomes and develop positive relationships.

This highly participative learner focused Negotiation Skills Training Course will arm you and your team with winning negotiation skills and tactics so you feel better prepared, more confident and have greater control in the negotiation process.

Negotiation Training Course - Lesson 1
The Who, When And How Of Negotiation
  • What we mean by negotiation
  • Negotiation Styles
  • Dominant Negotiating Strategies
  • Your Personal Style
  • Reflection
Negotiation Training Course - Lesson 2
Preparing To Negotiate
  • Know your BATNA
  • The Zone of Possible Agreement (ZOPA)
  • The Importance of Authority
  • Reflection
Negotiation Training Course - Lesson 3
Becoming A Principled Negotiator
  • Introductions
  • Separate people from the problem
  • Interests vs Positions
  • Mutual Gain – growing the pie
  • Objective criteria
  • Reflection
Negotiation Training Course - Lesson 4
Bargaining and Closing
  • Distributive and Integrative Bargaining
  • Negotiation Tactics
  • Making Concessions
  • Agreement Finalization
  • Reflection
Negotiation Training Course - Lesson 5
Challenges
  • Power in Negotiation
  • Integrity - The Ethics Test
  • Reflection
Negotiation Training Course - Lesson 6
If We Can’t Meet Can We Still Negotiate?
  • Telephone Negotiation
  • Email Negotiation
  • Reflection
Negotiation Training Course - Lesson 7
Reflections
  • Create an Action Plan
  • Accountability = Action

In-House Training We’ll focus on what matters most to you and tailor to your context


Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Not exactly what you needed? Try other courses in the Management and Supervision Courses Category


Negotiation Training
4.25 out of 5 from 20 responses
 
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