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Top 10 skills for Training, Facilitation & Presentation professionals
Deliver a fun, activity-based training
Choose the right activities, use humour, and quick and easy games to get everybody together in a fun, interactive training.
Measure results from training
Know the types of measurement tools, create an evaluation plan, use levels of evaluation, and assess learning after training.
Use FISH!
Make use of the FISH! principles of 1. Be there 2. Play 3. Make their day 4. Choose your attitude to build high-performing learning and work culture.
Facilitate
Use a process to start, carry on and end facilitation; build consensus and maximise interaction.
Advanced facilitation
Make use of divergent and convergent thinking, strategies for people management and specific processes for facilitating.
Think on your feet
Learn to present ideas clearly and concisely. Avoid communication traps, and use words to influence and persuade.
Public speaking
Know how to develop and deliver a speech. Prepare yourself for disturbances and difficult questions.
Mentoring
Gain an understanding of how to create, maintain and navigate a mentoring relationship.
Coaching
Know how to set goals, define objectives, provide feedback and overcome roadblocks.
Presentation skills
Prepare a presentation, create an impact with verbal and non-verbal communication and use tools (flip charts, videos, audio & whiteboards).
Top 5 rated PD Training courses to improve Training, Facilitation & Presentation skills
Top 10 tips for Training, Facilitation & Presentation
Prepare for training by identifying requirements of each participant and the group.
Learn what they already know about the subject and what motivates them to train in it.
Analysis of trainee needs helps in designing and delivering training that is customised to fulfil their learning needs.
Trainers can introduce activities to bring more to their training sessions.
Activities such as games, energisers, role-plays, simulations, icebreakers and
case studies promote learning through discussions and exchange of ideas.
It makes training more fun and gives participants more ways to learn.
Use of humour in training cannot be underestimated.
It helps trainees to relax and connect with the trainer, and makes learning less burdensome.
When creating humour for a training session, consider these points:
Make it original, clean and funny.
Relate it to the training session.
Rehearse the jokes to deliver them perfectly.
Measure results of training.
Find out how much the trainees have learned in a training session by holding quizzes, questionnaires and tests.
Demonstrations and simulations are other ways to see exactly how an employee will act in a real-life work situation.
Self-evaluations can also be used to measure results of training.
FISH! practices help to build better cooperation, boost satisfaction and improve productivity.
FISH! uses a set of these four practices:
Be There
Play
Make Their Day
Choose Your Attitude
By altering the way, a person serves others, works and thinks, changes in their behaviour, productivity and level of satisfaction are achieved.
FISH! can be adopted by a trainer or taught to the trainees for their own use.
For a facilitation session to be successful, a facilitator should have these skills in facilitation:
Knowledge of individual and group dynamics.
Communication skills.
Ability to plan correctly.
Problem solving on the fly.
Rapport building.
Capability to organise and guide groups.
Facilitators can encourage participation among groups by:
Encouraging openness and transparency.
Acknowledging and appreciating responses.
Building on responses.
Asking for more ideas.
Building enthusiasm and interest.
Using humour to entertain and relax participants.
Creating a semi-informal environment for greater sharing.
To give outstanding presentations:
Know your audience.
Adopt a positive and open body language.
Use visualisations for clarity and variety.
Create flipcharts.
Choose an appropriate delivery method (lecture, demonstration, visual presentation, brainstorming).
Use the right voice (tone, pitch, speed).
If the presentation is interactive, practice using open questions to encourage discussion and responses.
When speaking in public:
Create an audience profile.
Develop a basic outline of your speech.
Practice positive body language.
Overcome nerves by practicing visualisation.
Prepare for adjustments on the fly.
Practice answering difficult/complex questions.
Maintain positivity throughout the presentation.
Set SMART goals for training, facilitation and presentation.
Goals should be Specific, Measurable, Achievable, Realistic and Timely.
Specific - Precise results and accomplishments that the goal will realise.
Measurable - Tracking your progress.
Achievable - Availability of resources.
Relevant -Tthe goal should match with your core values and life goals.
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