Microsoft Office 365 Outlook Essentials Training - Online Instructor-led Training Course

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Being able to use the cloud-based MS Office 365 Outlook program provides you the freedom to collaborate, communicate and manage your email communications, contacts and calendar from any device.

The 1-day, PD Training MS Office 365 Outlook Essentials Course teaches you the basic functions of Outlook such as managing your inbox, organising email folders, managing your calendar, creating and managing contacts and much more.

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request.

These courses are facilitated in English, and are open to people from different industries - this is a powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience.

This hands-on training workshop is deivered LIve Online in the United States, Australia, New Zealand, Singapore, Malaysia and Hong Kong.

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Contact us today for a group quote.

Microsoft Office 365 Outlook Essentials Training Course - Online Instructor-led Training
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Your Learning Outcomes
Microsoft Office 365 Outlook Essentials Training Course - Online Instructor-led Training

In this course, participants will:

  • Gain the ability to access and write e-mails from anywhere
  • Understand the Outlook 365 interface and proficiently use this web application to complete e-mail tasks
  • Learn the basics of creating, sending, saving, printing, and managing emails
  • Become efficient at creating appointments, tasks, and reminders to plan meetings, appointments and events
  • Understand how to use the instant message option to collaborate with others
  • Learn to use junk mail filters to increase productivity
  • Organise and group e-mails with folders
  • Learn how to personalise profiles with a Signature and formatting options
  • Understand how to store contact information about co-workers, collaborators and prospects, including organising with grouping options
 
Duration: 1.0 day course



Reviews

Microsoft Office 365 Outlook Essentials Training Course - Online Instructor-led Training Reviews:

What our clients are saying:

"Very informative. Definitely motivates me to allow more time than usual to prepare my day, break down my work and scrutinise my prioritisation processes. Highly beneficial."

"I’m very impressed by PD Training … they specifically selected one of their specialist facilitators to run the session which then made it possible for us to discuss our requirements further and tailor the course we had selected to suit our particular needs."

More happy clients

 

Excel 2010 Intermediate

Philip our Trainer was excellent and extremely helpful and had a lovely manner in which to teach.
Charlie Bears Australia Pty Ltd

This was one of the most productive training sessions that I have done in the last 5 years Good content, delivered very well.
Sun Engineering (Qld) Pty Ltd

I felt the trainer as very informative and knowledgeable and delivered the session well, I enjoyed the session and gained some well needed knowledge.
Sun Engineering (Qld) Pty Ltd

Excel 2010 Introduction

Appreciated Robbie's ability to involve all participants thru program whilst playing catch-up with those that did not immediately relate to issue.
Liquor Legends

MS Excel 2010 Advanced

Jo Smith was a fantastic trainer. It was a good concept to train just with the staff from our company as there wasn't time wasted trying to accommodate other people/company requirements.
Fujitsu Australia

FANTASTIC! I have already recommended you guys to 3 friends who are looking at doing some courses soon!!
Presence of IT

Robby was Brilliant! I learnt heaps of new tricks and will definitely be back for another advanced excel course. Thanks again Robby for all your hard work yesterday. I found Pete an excellent trainer with plenty of patience and willingness to share his knowledge. Thank you Pete!
Mater

I enjoyed the course and found my attendance to be beneficial.
ERM Power

Murray was very helpful and was able to work with our specific requirements which made the course even more beneficial. I have already recommended PD Training to CASA for future training.
Civil Aviation Safety Authority

Robby was a great trainer. I left the course with a lot of great information and I look forward to coming back!
Cerebral Palsy League of Qld

The course and service from PD Training was fantastic. I learnt new skills which will be invaluable for my new career. Robby was a fantastic trainer. He kept the course fun and interactive, and was extremely accommodating, if we had further questions. Looking forward to undertaking the Advanced Course.
Cerebral Palsy League of Qld

Excel 2010 Advanced

Robbie was fantastic yet again. So helpful, attentive and kept the course interesting. He went above and beyond to answer any questions I had. To the extent he worked on a specific query I had prior to the course commencing.
Cerebral Palsy League of Qld

I had a chat to two of the participants from yesterday's Excel training. We didn't discuss the specific questions listed in your survey, but they both said the training was excellent and they definitely gained valuable knowledge from it. They said their trainer (Peter) was an excellent trainer.
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The Trainer was excellent - Enthusiastic and knowledgeable and made the training session fun!
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Our instructor Phillip was fantastic. He called before the course to get a good understanding of our requirements. On the day he asked the group what their aims were for the training and ensured all these aspects were covered. He managed to make what many of us assumed was a "dry" training day interesting and very practical. It was excellent.
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Course Outline
Microsoft Office 365 Outlook Essentials Training Course - Online Instructor-led Training

Download Microsoft Office 365 Outlook Essentials Training - Online Instructor-led Training Course Outline

Foreword:

In this Outlook 365 Essentials course, participants will learn the new features of this cloud-based, web application that offers you the ability to access and write e-mails from any computer that has WiFi and a browser.

The basics of creating and working with e-mails, contacts and meetings will also be taught. At the completion of this course, participants will be able to move around the interface proficiently to create e-mails, appointments and tasks. Knowledge of the program's organisational capabilities will be improved with the ability to group related e-mails and data into folders. Users will also customise their profile with a signature and formatting options.

The Office 365 experience is designed to render your documents and emails to look exactly like they would when printed, from nearly anywhere in the world. This tool provides users the freedom to work from anywhere.

Microsoft Office 365 Outlook Essentials Training Course - Online Instructor-led Training - Lesson 1
Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Microsoft Office 365 Outlook Essentials Training Course - Online Instructor-led Training - Lesson 2
Welcome to Office 365 Outlook
  • The Home Page
  • Opening Outlook
  • Understanding the Outlook 365 Interface
  • About IM
  • Selecting a Theme
  • Closing Outlook
  • Lesson Two: Review Questions
Microsoft Office 365 Outlook Essentials Training Course - Online Instructor-led Training - Lesson 3
Working with Your Inbox (I)
  • Viewing Your Inbox
  • Filtering Messages
  • Checking Messages
  • Marking an Item Read or Unread
  • Replying to or Forwarding a Message from the Inbox
  • Ignoring Conversations
  • Lesson Three: Review Questions
Microsoft Office 365 Outlook Essentials Training Course - Online Instructor-led Training - Lesson 4
Working with Your Inbox (II)
  • Changing the View
  • Creating Folders
  • Moving Messages to Folders
  • Renaming, Moving and Deleting Folders
  • Adding to Favorites
  • About Junk Mail
  • Lesson Four: Review Questions
Microsoft Office 365 Outlook Essentials Training Course - Online Instructor-led Training - Lesson 5
Creating a New E-Mail
  • Creating an E-mail
  • About the Address Book
  • Finishing Your Message
  • Attaching a File
  • Inserting a Picture
  • Sending the Message
  • Lesson Five: Review Questions
Microsoft Office 365 Outlook Essentials Training Course - Online Instructor-led Training - Lesson 6
Managing E-Mail Messages
  • The Received Message Window
  • Opening a Chat Message
  • Viewing Message Details
  • Printing a Message
  • Deleting an E-Mail
  • Lesson Six: Review Questions
Microsoft Office 365 Outlook Essentials Training Course - Online Instructor-led Training - Lesson 7
Using Outlook's Organisational Tools
  • Flagging an Item for Follow-up
  • Using Categories
  • Performing a Simple Search
  • Performing a Complex Search
  • Creating a Basic Rule
  • Creating an Advanced Rule
  • Lesson Seven: Review Questions
Microsoft Office 365 Outlook Essentials Training Course - Online Instructor-led Training - Lesson 8
Outlook Options
  • About the Outlook Options
  • Setting Automatic Replies
  • Creating a Group
  • Creating a Signature
  • Lesson Eight: Review Questions
Microsoft Office 365 Outlook Essentials Training Course - Online Instructor-led Training - Lesson 9
An Introduction to the Calendar
  • Getting Started
  • Creating an Appointment
  • Changing Your Calendar View
  • Creating a Meeting Request and Using the Scheduling Assistant
  • Editing an Appointment
  • Managing Reminders
  • Sharing Your Calendar
  • Lesson Nine: Review Questions
Microsoft Office 365 Outlook Essentials Training Course - Online Instructor-led Training - Lesson 10
An Introduction to Contacts
  • Getting Started
  • About Importing Contacts
  • Creating a New Contact
  • Working with Contacts
  • Creating a New Group
  • Working with Groups
  • Lesson Ten: Review Questions
Microsoft Office 365 Outlook Essentials Training Course - Online Instructor-led Training - Lesson 11
An Introduction to Tasks
  • Getting Started
  • Creating a New Task
  • Setting a Date and Reminder
  • Setting a Repeating Task
  • Forwarding a Task
  • Updating a Task Status
  • Lesson Eleven: Review Questions
Microsoft Office 365 Outlook Essentials Training Course - Online Instructor-led Training - Lesson 12
Wrapping Up
  • Words from the Wise
  • Review of the Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
 

In-House Training We’ll focus on what matters most to you and tailor to your context


Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for
Microsoft Office 365 Outlook Essentials Training Course - Online Instructor-led Training

Details:

  • Time: 07:00 AM - 02:30 PM
  • Small classes, average 5 people, max 16
  • Pay on Invoice or by Credit Card

Questions:

  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)

UNLIMITED TRAINING FOR AN
ENTIRE YEAR FOR LESS THAN THE
COST OF 3 DAYS OF TRAINING

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When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Not exactly what you needed? Try other courses in the Live Online MS Office Courses Category

 
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